JaW Templates Support Forum

Hi Ahmed Nabil,

Typically issues like this may be caused by either a conflict with your theme or with another plugin. How we usually address this type of issue is to have you temporarily switch back to the WordPress Twenty Twelve Theme and disable all plugins except for WooCommerce (and the trouble plugin). If that resolves the issue, then slowly re-enable features until you find the one that's causing the conflict.

Specifically, I believe this to be a theme issue, as your theme is overriding some important files:

### Templates ###

Overrides: 
goodstore/woocommerce/archive-product.php 
goodstore/woocommerce/cart/cart.php version 2.1.0 is out of date. The core version is 2.3.0 
goodstore/woocommerce/cart/cross-sells.php 
goodstore/content-product.php 
goodstore/content-product_cat.php 
goodstore/woocommerce/content-single-product.php 
goodstore/woocommerce/emails/email-header.php version 2.0.0 is out of date. The core version is 2.3.0 
goodstore/woocommerce/global/wrapper-end.php 
goodstore/woocommerce/global/wrapper-start.php 
goodstore/woocommerce/loop/add-to-cart.php 
goodstore/woocommerce/loop/loop-end.php 
goodstore/woocommerce/loop/loop-start.php 
goodstore/woocommerce/loop/orderby.php 
goodstore/woocommerce/loop/price.php 
goodstore/woocommerce/loop/result-count.php 
goodstore/woocommerce/loop/sale-flash.php 
goodstore/product-searchform.php 
goodstore/woocommerce/single-product/meta.php 
goodstore/woocommerce/single-product/product-image.php 
goodstore/woocommerce/single-product/product-thumbnails.php version 2.0.3 is out of date. The core version is 2.3.0 
goodstore/woocommerce/single-product/related.php 
goodstore/woocommerce/single-product/sale-flash.php 
goodstore/woocommerce/single-product/tabs/description.php 
goodstore/woocommerce/single-product/up-sells.php

There you can see some are out of date from various versions. If you switch to another theme such as Storefront then things should behave as expected. It would be a good idea to reach out to the Goodstore theme author for an update, should you choose to continue with that theme.

I hope this helps!

Danny Santoro - WooNinja
8AM-4PM EST M-F