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AccountingT2

Activity
Discussions 14
Comments 58

Visual Editor not working?
Okay, I got this fixed. Deactivating every plugin and activating everything back made this work.

Comment by AccountingT2 March 2021 permalink
Slider Revolution Issue with Category
Nevermind, I fixed this. Sorry about that!

Comment by AccountingT2 March 2021 permalink
Visual Editor not working?
I posted a previous comment, but wanted to go ahead and give you my email address in the private user comment if you would like to talk privately about that.

Comment by AccountingT2 March 2021 permalink
Visual Editor not working?
Thank you for the help -- let me know what you find out. Also, I just talked with my boss and he was wondering if you had another modern template or updates that you could convert us over to, he said we can definitely pay. I know this is a support f…

Comment by AccountingT2 March 2021 permalink
Visual Editor not working?
Hi, Thank you for the assistance -- I attached an image here showing what I'm referring to. If you hit "Products" on the left side and go to "All Products", any of our product descriptions you click will show a white descrip…

Comment by AccountingT2 March 2021 permalink
Visual Editor not working?
I meant to add that the description is just blank and I'm not able to edit it. Sorry about that.

Comment by AccountingT2 March 2021 permalink
How to change Shop Notice background color?
Thank you so much! It worked perfect. We greatly appreciate all of the support over the years. You're awesome.

Comment by AccountingT2 January 2021 permalink
How to change Shop Notice background color?
It has been a long time, haha. Yes that's the color I was wanting to change. Thank you for the help.

Comment by AccountingT2 January 2021 permalink
How to change Shop Notice background color?
The website is back up, sorry about that. Is the shop notice not from your template? We have only used your template GoodStore since we made our website in 2017. Thank you.

Comment by AccountingT2 January 2021 permalink
How to change Shop Notice background color?
Hi, Thank you for the response. It's the purple at the top of our page (the shop notice).https://ibb.co/Jnh1Bfx We are wanting the color of the bar to be f37a1f Thank you for the help.

Comment by AccountingT2 January 2021 permalink
GoodStore Support/Updates
Thank you :)

Comment by AccountingT2 September 2020 permalink
GoodStore Support/Updates
Good afternoon, I just noticed when using the search bar at the top the products aren't coming up that we're searching for. How can I fix this? Thank you.

Comment by AccountingT2 September 2020 permalink
GoodStore Support/Updates
Thank you so much for all of your help. :)

Comment by AccountingT2 August 2020 permalink
GoodStore Support/Updates
Looks like it's functioning perfectly now. Thank you. Yes, the two top links that "Click to see qualifications and exclusions. And our phone number 770-271-8825" should be the color #26372d. Then on the footer, I would like to have &q…

Comment by AccountingT2 August 2020 permalink
GoodStore Support/Updates
I saw you already mentioned there is a problem with the blog. It seems to be the functionality of posting/products, etc. that may use the same type of coding.

Comment by AccountingT2 August 2020 permalink
GoodStore Support/Updates
Also, I just checked our blog page. It's also broken.

Comment by AccountingT2 August 2020 permalink
GoodStore Support/Updates
Good morning, After looking over the website, it looks like the products/shop items are stacking on top of each other. We were wanting to go back to the old way, instead of using essential grid for products as a lot of the settings changed. Plus,…

Comment by AccountingT2 August 2020 permalink
GoodStore Support/Updates
Thank you so much! I have to change a few things since we didn't have the child theme but the functionality of the dashboard works now (from what I've seen). We greatly appreciate your help and the support you offer. :)

Comment by AccountingT2 August 2020 permalink
GoodStore Support/Updates
FTP credentials attached. Thank you so much for your help.

Comment by AccountingT2 August 2020 permalink
GoodStore Support/Updates
Good morning, I was just checking to see if you made an account on our website yet. We have been unable to do anything on it since this problem started happening. Please let me know when you can, and I can change permissions to administrator. The FT…

Comment by AccountingT2 August 2020 permalink
GoodStore Support/Updates
Honestly, not that I know of. It's been a couple years since we changed anything template related. Is it possible to make a child theme for us so it doesn't change with the update? I know I'm asking a lot of you, please know we greatl…

Comment by AccountingT2 August 2020 permalink
GoodStore Support/Updates
If you don't mind, it would be great if you could help us out and do that for us. I provided the FTP information on one of my last comments, but I'm unable to get a password to send you for the website. Is it possible for you to make an ac…

Comment by AccountingT2 August 2020 permalink
GoodStore Support/Updates
How do you update to the latest version?

Comment by AccountingT2 August 2020 permalink
GoodStore Support/Updates
I don't want to be rude, but can you please make your own post/thread bird745? I'm trying to get support for our website on my own thread... Jaw, Our website is troweltrades.net and our complete dashboard is not functioning correctly. I wa…

Comment by AccountingT2 August 2020 permalink
GoodStore Support/Updates
Hello, I just looked and saw you replied. How do I update the theme? It looks like our WooCommerce database needs to be updated as well. We currently cannot edit products, and our dashboard is running SUPER slow. Thank you.

Comment by AccountingT2 August 2020 permalink
Variable Items - Price/Pictures Not Changing With Selection
I think I figured out how to fix it -- I will update once I check it out.

Comment by AccountingT2 March 2018 permalink
Variable Items - Price/Pictures Not Changing With Selection
Thank you, works great now. However, I found there are a couple of problems still. On the top menu, the products menu doesn't have a drop down anymore and the footer has links out of place. I posted an image of the footer below of what I'm…

Comment by AccountingT2 March 2018 permalink
Variable Items - Price/Pictures Not Changing With Selection
Also, I noticed that the widgets on product pages are gone as well.

Comment by AccountingT2 March 2018 permalink
Updating WooCommerce
I'm not completely certain. It's showing that message in the Dashboard.

Comment by AccountingT2 March 2018 permalink
Variable Items - Price/Pictures Not Changing With Selection
Hey Rami, It looks like the same thing is happening with our store -- where the variables aren't showing pricing and the pictures aren't changing. Please let me know if you need the login information. It should still be the same as last …

Comment by AccountingT2 March 2018 permalink
Updating WooCommerce
Hey Rami, It looks like it may still need to be updated (unless this just happened again)? It shows: WooCommerce data update – We need to update your store database to the latest version. The login should still be the same. Thank you, Bryan

Comment by AccountingT2 March 2018 permalink
Updating WooCommerce
Hey Rami, I've attached it below -- thank you for your help all of the time. We greatly appreciate it.

Comment by AccountingT2 March 2018 permalink
Updating WooCommerce
I've attached them below. Thank you Rami!

Comment by AccountingT2 February 2018 permalink
Variable Items - Price/Pictures Not Changing With Selection
Looks good, thank you Rami. :)

Comment by AccountingT2 February 2018 permalink
Variable Items - Price/Pictures Not Changing With Selection
I have attached them. Thank you Rami.

Comment by AccountingT2 February 2018 permalink
Two Questions (Child Theme & Default Picture)
Looks good, thank you for all of your help Rami. We greatly appreciate it!

Comment by AccountingT2 January 2018 permalink
Two Questions (Child Theme & Default Picture)
Hey Rami, I switched the mobile menu back to a different one as one of our customers was trying to browse our website and made it aware that there is still a problem. Let me know when you have a chance to take a look. Thank you, Bryan

Comment by AccountingT2 January 2018 permalink
Two Questions (Child Theme & Default Picture)
Thank you Rami. It looks like the hamburger menu isn't working on mobile (I use android chrome). Could you check that out for us please?

Comment by AccountingT2 January 2018 permalink
Two Questions (Child Theme & Default Picture)
Hello, Sorry again for the late reply -- we have been very busy. I have attached all login information below. Please let me know when you're able to complete. Thank you for the help! Bryan

Comment by AccountingT2 January 2018 permalink
Two Questions (Child Theme & Default Picture)
Hey Rami, Sorry for the long delay on getting back with you. Are you still able to do the child theme? My boss would like to update the store to the latest version; however, he's afraid the update will mess things up. Are you able to put the c…

Comment by AccountingT2 December 2017 permalink
Drop down menu on mobile phones
Good afternoon Rami, I was just wanting to see how the update is going for this feature? Thank you, Bryan

Comment by AccountingT2 October 2017 permalink
Two Questions (Child Theme & Default Picture)
Hey Rami, As far as making a childtheme based off of the template we already have, what do we need to do? Or is it possible for you to do it for us so we don't mess it up? Thank you for the help.

Comment by AccountingT2 September 2017 permalink
Two Questions (Child Theme & Default Picture)
Also, we don't have a checkbox for custom fields under products?

Comment by AccountingT2 September 2017 permalink
Two Questions (Child Theme & Default Picture)
Also, if we do not have a childtheme, what do we need to do to create it?

Comment by AccountingT2 September 2017 permalink
Drop down menu on mobile phones
Thank you Rami.

Comment by AccountingT2 August 2017 permalink
Drop down menu on mobile phones
Thank you Rami.

Comment by AccountingT2 August 2017 permalink
Branded Page using a Product Tag
You're awesome. Works like a charm. This will make it so much easier to make a brands page now. Thank you again.

Comment by AccountingT2 August 2017 permalink
Branded Page using a Product Tag
Also, I was wondering if it's possible to change the coding in "custom css" to make it possible to roll over the sub categories so it drops down automatically like how the products menu does? - sorry I know I keep asking for a lot. Th…

Comment by AccountingT2 July 2017 permalink
Branded Page using a Product Tag
I didn't create the category yet, but it will be called "Shop by Brand". I attached the url to the website below. If you want to use a different category for testing, I am okay with that and I can change the coding to the correct cate…

Comment by AccountingT2 July 2017 permalink
Drop down menu on mobile phones
Hey Rami, Just wanting to follow up on this request. Were you able to get this update completed? Thank you,Bryan

Comment by AccountingT2 July 2017 permalink

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Username: AccountingT2
Joined: May 2017
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Last Active: August 2022
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