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Design Messed Up
Hello, please go to ..\themes\goodstore\templates\header\ and open file top_bar.php. You can change it there. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you r…
Comment by
jawtemplates
November 2015
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My account, wishlist top bar text
Hello, please send us your url and wp login. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SU…
Comment by
jawtemplates
November 2015
permalink
Remove "New" text from new item carousel
Hello, please send us your URL and we will send you a custom css. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account …
Comment by
jawtemplates
November 2015
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Product Filter not Working
Hello, we are sorry but we need your FTP login, not WP login :) Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -…
Comment by
jawtemplates
November 2015
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THEME Sliders overlapping on minimized screen.
Hello, we are sorry but we need your FTP login, not WP login :) Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -&…
Comment by
jawtemplates
November 2015
permalink
Design Messed Up
Hello, please go to settings and check anyone can register. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> …
Comment by
jawtemplates
November 2015
permalink
Design Messed Up
Hello, plaese check this image If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore…
Comment by
jawtemplates
November 2015
permalink
Carousel cut product images
Hello, seems js conflicted, please send us your ftp login. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> D…
Comment by
jawtemplates
November 2015
permalink
THEME Sliders overlapping on minimized screen.
Hello, this is really weird, please send us your FTP login. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> …
Comment by
jawtemplates
November 2015
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Setup & New theme
Hello, 1) Please follow this link - http://support.jawtemplates.com/goodstore/web/?p=706 2) Please follow this link - http://support.jawtemplates.com/goodstore/web/?p=656 3) Please follow this link - http://support.jawtemplates.com/goodstore/web/?p…
Comment by
jawtemplates
November 2015
permalink
Product Filter not Working
Hello, seems that refresh after check the filter option is not working. Please send us your FTP login and we will try to check it out. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We&…
Comment by
jawtemplates
November 2015
permalink
My account page login & register boxes are very skinny
Hello, please turn the construction off, we are not able to sign in. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Accou…
Comment by
jawtemplates
November 2015
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More columns on shop page
Hello, regarding subcats - unfortunately this is a typical behavioral of wordpress. regarding recommend - create prod category called recommended and simply assign this category to your products (you want to have within this categeory). Then simply…
Comment by
jawtemplates
November 2015
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Sidebar not displayed on inner pages
Hello, have you set it globally in appearance->theme options->blog & posts? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themefo…
Comment by
jawtemplates
November 2015
permalink
More columns on shop page
Hello, You're welcome. You can add product carousel or simple add category with your products you want to show as a recommended. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be ha…
Comment by
jawtemplates
November 2015
permalink
How do I create menu with headers?
Hello, please check this image. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStor…
Comment by
jawtemplates
November 2015
permalink
Redirect Loop Issue
Hello, seems that on your server settings, probably in .htaccess file are some addition rulez. Please send us your FTP login as well, the old one does not work. Thank you. If you have some more issues, please feel free to contact us. We'll …
Comment by
jawtemplates
November 2015
permalink
Change menu font and size?
Hello, we are sorry but can you resend it? We cannot see your mail. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Accoun…
Comment by
jawtemplates
November 2015
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Jawesome + WPML issues (URGENT)
Hello, We are sorry for your inconvenience also thank you for your feedback. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -…
Comment by
jawtemplates
November 2015
permalink
How to make main menu items not clickable ?
Hello, ok If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: Support Forum FOLLOW US: Website…
Comment by
jawtemplates
November 2015
permalink
Main menu is used like a breadcrumb
Hello, ok If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: Support Forum FOLLOW US: Website…
Comment by
jawtemplates
November 2015
permalink
Are JaW Custom Posts required?
Hello, you can simply deactivate the plugin :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOL…
Comment by
jawtemplates
November 2015
permalink
Tried to install our site from backup on another domain but broken links appearing everywhere
Hello, Thank you for your feedback :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodS…
Comment by
jawtemplates
November 2015
permalink
Customize Sorting Arrangement
Hello, unfortunately this is a matter of woocommerce plugin. Please try follow this link. https://docs.woothemes.com/document/custom-sorting-options-ascdesc/ If you have some more issues, please feel free to contact us. We'll be glad to hel…
Comment by
jawtemplates
November 2015
permalink
icon arrow slide down is looking weird
Hello, we see that the icons are displaying correctly now :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) …
Comment by
jawtemplates
November 2015
permalink
Revo Composer doesnt show anymore since update
Hello, You're welcome. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Supp…
Comment by
jawtemplates
November 2015
permalink
Design Messed Up
Hello, we are sorry for your inconvenience but what exactly is wrong on design? Please be more specific. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate o…
Comment by
jawtemplates
November 2015
permalink
Tried to install our site from backup on another domain but broken links appearing everywhere
Hello, Thank you for your feedback. Please try this plugin - https://wordpress.org/plugins/wordpress-https/screenshots/ If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rat…
Comment by
jawtemplates
November 2015
permalink
The problem with the plugin Slider Revolution
Hello, You're welcome. We are glad that we can help you out :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Down…
Comment by
jawtemplates
November 2015
permalink
Code Line appears when you hover on a product.
Hello, we have deactivated all plugins instead of goodstores. Please check it. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (i…
Comment by
jawtemplates
November 2015
permalink
Code Line appears when you hover on a product.
Hello, please deactivate all plugins instead of goodstores and try it again. Thank you :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in…
Comment by
jawtemplates
November 2015
permalink
THEME Sliders overlapping on minimized screen.
Hello, please send us your WP login. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TO…
Comment by
jawtemplates
November 2015
permalink
Code Line appears when you hover on a product.
Hello, we have just turned all of your 3rd party plugins off (instead of goodstores) and it works, resp shows right. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy i…
Comment by
jawtemplates
November 2015
permalink
THEME Sliders overlapping on minimized screen.
Hello, depends what size are you trying to minimize. Unfortunately this is normal behavioral. Please try to go to lower resolution and refresh it (if you have turn the responsibility on of this slider). Thank you. If you have some more issue…
Comment by
jawtemplates
November 2015
permalink
Revo Composer doesnt show anymore since update
Hello, please remove jaw-shortcodes, jaw-customposts folders from ../plugins/ and then copy the new ones from main_files folder (downloaded from themeforest). Thank you. If you have some more issues, please feel free to contact us. We'll be…
Comment by
jawtemplates
November 2015
permalink
CAROUSEL
Hello, edit your page, go to revo composer, add element called html carousel and simply add there image shortcodes If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rat…
Comment by
jawtemplates
November 2015
permalink
THEME Sliders overlapping on minimized screen.
Hello, unfortunately this is matter of revolution slider plugin. You need to refresh the page. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme o…
Comment by
jawtemplates
November 2015
permalink
The problem with the plugin Slider Revolution
Hello, Thank you for your feedback. Plugins developer suggests this For now, kindly duplicate the slide so you will have two identical slides which will provide the same effect of having repeated transition. If you have some more issues, please f…
Comment by
jawtemplates
November 2015
permalink
Select different Style Variations
Hello, have you imported demo content right? Have you encountered with any issues during importing the demo content? Because this is weird. Please send us your credentials. Thank you. If you have some more issues, please feel free to contact us…
Comment by
jawtemplates
November 2015
permalink
My account page login & register boxes are very skinny
Hello, please check it now. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: Goo…
Comment by
jawtemplates
November 2015
permalink
products as a list
Hello, Thank you for your feedback. 1) Unfortunately this is not possible, because goodstore was not designed that way. 2) Please add this to custom css (appearance->theme options->custom code->custom css) .woocommerce #content div.produc…
Comment by
jawtemplates
November 2015
permalink
More columns on shop page
Hello, we see that you set the catalog mod to on. Please go to appearance->theme options->woocommrece and turn it off. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll …
Comment by
jawtemplates
November 2015
permalink
Issue with My Account dropdown after Goodstore 2.3 update through Envato
Hello, You're welcome :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Sup…
Comment by
jawtemplates
November 2015
permalink
change link colors on contact page
Hello, please have you add your custom css to appearance->theme options->custom code->custom css? Otherwide type us what do you want to change and we will send you a custom css. Thank you. If you have some more issues, please feel free t…
Comment by
jawtemplates
November 2015
permalink
Addthis plugin
Hello, Thank you for your feedback :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodS…
Comment by
jawtemplates
November 2015
permalink
icon arrow slide down is looking weird
Hello, Thank you for your feedback. Unfortunately this is not coming from css. We see this error on your siteFont from origin 'http://web1637u4.site.lu' has been blocked from loading by Cross-Origin Resource Sharing policy: No 'Acces…
Comment by
jawtemplates
November 2015
permalink
Revo Composer stopped working after upgrading to GoodStore Version: 2.2.2
Hello, You're welcome :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Sup…
Comment by
jawtemplates
November 2015
permalink
Change size for "you may also like" products
Hello, You're welcome :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Sup…
Comment by
jawtemplates
November 2015
permalink
Dont Work RevoComposer , in my installation
Hello, we see that you have not updated some of our plugins. We update it and it works If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My …
Comment by
jawtemplates
November 2015
permalink
Redirect Loop Issue
Hello, we see that you have not set it in theme options. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> …
Comment by
jawtemplates
November 2015
permalink
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