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Demo data not imported fully
Hello, You're welcome. If you have some more issues please feel free to contact us. We'll glad to help you. @jawtemplates team
Comment by
jawtemplates
July 2016
permalink
Visual Composer
Hello, unfortunately we do not offer support for 3rd party plugins. Thank you. Please try to contact its developers. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy i…
Comment by
jawtemplates
July 2016
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Demo data not imported fully
Hello hitext , I've imported it for you. Please check your sites. If you have some more issues please feel free to contact us. We'll glad to help you. @jawtemplates team
Comment by
jawtemplates
July 2016
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Text Entered on Woocommerce Shop Page Not Displaying
Hello, did you uncheck show page title in page edit? If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPP…
Comment by
jawtemplates
July 2016
permalink
Delete comments
Hello, have you tried to disable comments in wp dashboard->settings->comments? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themefor…
Comment by
jawtemplates
July 2016
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All Products not being displayed
Hello, we have just sent you an email with a fix ;) Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Download…
Comment by
jawtemplates
July 2016
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Problems & Questions
Hello, 1) Thank you for your feedback. We removed that options from theme options. We will change it in documentation. Thank you. 2) You can change layout with or without sidebars. Thank you. If you want to change page width, you need use custom …
Comment by
jawtemplates
July 2016
permalink
Changing Product Box Style Breaks Right Column Size
Hello, please can you send us a screenshot? We see it right. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account ->…
Comment by
jawtemplates
July 2016
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No products are displayed
Hello, we have just copied the new file. Please remove you cache and it should work. If not, we need your WP login as well. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be …
Comment by
jawtemplates
July 2016
permalink
All Products not being displayed
Hello, we have just sent you an email with a fix. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads)…
Comment by
jawtemplates
July 2016
permalink
Add Revolution Slider To Top Of Page
Hello, please can you send us a screenshot where exactly you mean? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account…
Comment by
jawtemplates
July 2016
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Woo Carousel ORder Products Question
Hello, Thank you. Unfortunately its not a bug. Goodstore was not designed that way. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themefore…
Comment by
jawtemplates
July 2016
permalink
Installing the demo theme error
Hello, please contact your hosting company to fix that issue. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account ->…
Comment by
jawtemplates
July 2016
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How to translate with WPLM Top Bar Span Text
Hello, we are sorry for the delay. Unfortunately it is not possible via that field. It is possible only via customize a file. If you want, please send us your url, wp and ftp login. Thank you. If you have some more issues, please feel free to co…
Comment by
jawtemplates
July 2016
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RevoComposer Gallery cropping images
Hello, depends on your elements width. You can try to add better image resolution. If you do not want to have it cropped, it will look like this If you have some more issues, please feel free to contact us. We'll be glad to help you. We…
Comment by
jawtemplates
July 2016
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UPSELLS no longer displaying after update
Hello, we are sorry for the delay :( We have just sent you an email with that fix. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themefores…
Comment by
jawtemplates
July 2016
permalink
Blurry Images in Gallery - Revocomposer
Hello, you can upload images with better resolution or you can simply change elements size via revo composer. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you r…
Comment by
jawtemplates
July 2016
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Jaw menu portfolio plugin fatal error !
Hello, we have just removed that image but unfortunately we are not able to see your issue. Can you send us a screenshot what do you exactly mean? The first two category items crashed. Please what do you exactly mean by that? We see that it works. …
Comment by
jawtemplates
July 2016
permalink
Delete comments
Hello, you want to hide that comments string? Or you want to disable them all (users cannot post a comment)? If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme…
Comment by
jawtemplates
July 2016
permalink
Rev Slider invisible
Hello, Thank you for letting us know. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodS…
Comment by
jawtemplates
July 2016
permalink
template content-product-4 not exist
Hello, please can you send us your ftp login? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) S…
Comment by
jawtemplates
July 2016
permalink
"Shopping cart" link sent me to "checkout"
Hello, Thank you for letting us know. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodS…
Comment by
jawtemplates
July 2016
permalink
No products are displayed
Hello, we are sorry for your inconvenience, please can you send us your FTP? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in …
Comment by
jawtemplates
July 2016
permalink
Blurry Images in Gallery - Revocomposer
You're welcome. Have a nice weekend too :) We'll be happy if you rate our theme in My Account -> Downloads If you have some more issues please feel free to contact us. We'll glad to help you. JaW Templates team
Comment by
jawtemplates
July 2016
permalink
UPSELLS no longer displaying after update
Hello, 666ft: I've sent the file to you too. If you have some more issues please feel free to contact us. We'll glad to help you.
Comment by
jawtemplates
July 2016
permalink
Can I add downward arrow to menu in header style 1?
Hello, Please add to your Theme Options -> Custom Code -> Custom CSS this: li.jaw-menu-item-depth-0.has-dropdown > a > .jaw-menu-icon { display: block; text-align: center; min-height: 28px; font-family: jaw-icon; font…
Comment by
jawtemplates
July 2016
permalink
Template: content-product-4 not exist! after 3.0.4 update
Hello, Yes, this is causing the issue. We are sorry for your inconvenience. We'are going to release fix ASAP. (Probably during the second half of the next week - We have public holiday in Tuesday and Wednesday in our country) Thank you for yo…
Comment by
jawtemplates
July 2016
permalink
Blurry Images in Gallery - Revocomposer
Hello, I have added a custom javascript into your Theme Options. It's probably not the best solution, but it seems to works. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy…
Comment by
jawtemplates
July 2016
permalink
logo retina size & header style + Top bar overlap in mobile
Hello, 1 - That's weird. On all of our dev sites it works. Can you send your URL and WP login, we'll check it. 2 - The first option means, that menu (with icons) will be shown next to logo. 3 - It depends on how many things you have in…
Comment by
jawtemplates
July 2016
permalink
Search text field moves far to the left on :focus (mobile devices)
Hello, Can you send us your URL? I have tried it on our dev sites, but is seems to be OK. If you have some more issues please feel free to contact us. We'll glad to help you. JaW Templates team
Comment by
jawtemplates
July 2016
permalink
Blurry Images in Gallery - Revocomposer
Hello, seems like it is wating for some js to load. We deactivated your plugins and it works. You will have to deactivate each plugin one by one and check it again. Thank you. If you have some more issues, please feel free to contact us. We'…
Comment by
jawtemplates
June 2016
permalink
Column of Items problem with5+ elements
Hello, :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: Support Forum FOLLOW US: Website…
Comment by
jawtemplates
June 2016
permalink
Home page background
Hello, seems like server cache issue. Can you send us your FTP login as well? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (i…
Comment by
jawtemplates
June 2016
permalink
Column of Items problem with5+ elements
Hello, Please check it now. We will release and update very soon. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account …
Comment by
jawtemplates
June 2016
permalink
change number of products displayed per page
Hello, please go to appearance->theme options->woocommerce and here you can set products per page. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. ------------------------- We…
Comment by
jawtemplates
June 2016
permalink
URGENT Help! updated woocommerce, now all of my product pages are blank
Hello, please can you send us your FTP (or cPanel) as well? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. ------------------------- We'll be happy if you rate our theme on Themefo…
Comment by
jawtemplates
June 2016
permalink
testimonials - format width of slides
Hello, You're welcome ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Sup…
Comment by
jawtemplates
June 2016
permalink
Template: content-product-4 not exist! after 3.0.4 update
Hello, no problem, we are glad that we can discuss it as well ;) Many thanks, we really appreciate it!!! If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on…
Comment by
jawtemplates
June 2016
permalink
testimonials - format width of slides
Hello, please check it now. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: Goo…
Comment by
jawtemplates
June 2016
permalink
Jaw menu portfolio plugin fatal error !
Hello, Thank you. It works only on firefox. Please can you type us what exactly your issue is? Because we see that everything works. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We…
Comment by
jawtemplates
June 2016
permalink
change buy button
Hello, please can you send us your url, wp and ftp login? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Do…
Comment by
jawtemplates
June 2016
permalink
Template: content-product-4 not exist! after 3.0.4 update
Hello, You're welcome. Yes, there was a bad condition of our product box styles. We are going to release fix ASAP. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happ…
Comment by
jawtemplates
June 2016
permalink
Template: content-product-4 not exist! after 3.0.4 update
Hello, we have just sent you an email ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: Go…
Comment by
jawtemplates
June 2016
permalink
Template: content-product-4 not exist! after 3.0.4 update
Hello v1t, it was for araucariauk. Thank you ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOL…
Comment by
jawtemplates
June 2016
permalink
change buy button
Hello, please go to appearance->theme options->translations. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account…
Comment by
jawtemplates
June 2016
permalink
Template: content-product-4 not exist! after 3.0.4 update
Hello, unfortunately we are not able to sign in into your FTP with your provided credentials.Anyway please check your email. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be…
Comment by
jawtemplates
June 2016
permalink
Jaw menu portfolio plugin fatal error !
Hello, please can you also send us your htaccess login? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Down…
Comment by
jawtemplates
June 2016
permalink
Template: content-product-4 not exist! after 3.0.4 update
Hello, please check it now. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: Goo…
Comment by
jawtemplates
June 2016
permalink
UPSELLS no longer displaying after update
Hello, You're welcome ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Sup…
Comment by
jawtemplates
June 2016
permalink
Record not found- Revolution slider
Hello, Thank you for your feedback. If you encountered with record not found, means that you have to upload our demo files (you can read about it here - http://support.jawtemplates.com/goodstore/web/?p=986 In featured area the slider can be full wi…
Comment by
jawtemplates
June 2016
permalink
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