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Checkout issue in cart
Hello, Thank you for your feedback. We have just tried it with default wordpress theme and the issue is still there means that this is not goodstore theme related issue. Probably server side issue - please try to contact your hosting company to fix…
Comment by
jawtemplates
June 2016
permalink
add to cart issue from shop page
Hello, Thank you for your feedback. We have just tried it with default wordpress theme and the issue is still there means that this is not goodstore theme related issue. Probably server side issue - please try to contact your hosting company to fix…
Comment by
jawtemplates
June 2016
permalink
Jaw menu portfolio plugin fatal error !
Hello, Thank you. It would be better if you can send us your credentials because we are not sure what is exactly going on there. We need to investigate it. Child theme you can use if you want to make changes within files and these changes will not…
Comment by
jawtemplates
June 2016
permalink
Checkout issue in cart
Hello, that is really weird. It works for us normally. Can you send us direct url which product is causing it? If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our the…
Comment by
jawtemplates
June 2016
permalink
Edit post in "Text" format
Hello, please send us your credentials (URL, WP and FTP login) and we will look on it ASAP for you. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our th…
Comment by
jawtemplates
June 2016
permalink
URGENT- Page appearing blank, RevoComposer appearing blank, but content is in visual editor
Hello, Thank you for your feedback. We see that you updated our goodstore theme but plugins are not updated. Also can you guide us where is your goodstore root located via your FTP? Thank you. If you have some more issues, please feel free to co…
Comment by
jawtemplates
June 2016
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Jaw menu portfolio plugin fatal error !
Hello, we are sorry for your inconvenience but that is really weird. Please can you send us your url, wp and ftp login? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happ…
Comment by
jawtemplates
June 2016
permalink
Category page not displaying all products
Hello, unfortunately we are not able to sign in into your FTP with your provided credentials. Thank you. We have just sent you an email. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. …
Comment by
jawtemplates
June 2016
permalink
No Pagination on Woocommerce Items added via RevoComposer
Hello, Thank you. Due to woocommerce documentation, there are no pagination as you can see here - https://docs.woothemes.com/document/woocommerce-shortcodes/#the-per_page-argument Unfortunately this is not theme related issue. Thank you. If y…
Comment by
jawtemplates
June 2016
permalink
UPSELLS no longer displaying after update
Hello, we have just sent you an email with a fix. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads)…
Comment by
jawtemplates
June 2016
permalink
RevoComposer not displaying existing content
Hello, Thank you for letting us know ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: Goo…
Comment by
jawtemplates
June 2016
permalink
How to keep style settings after update
Hello, You're welcome ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Sup…
Comment by
jawtemplates
June 2016
permalink
How to keep style settings after update
Hello, simply resave theme options ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodS…
Comment by
jawtemplates
June 2016
permalink
Template: content-product-4 not exist!
Hello, please check it now. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: Goo…
Comment by
jawtemplates
June 2016
permalink
Product Images Not displaying Correctly
Hello, You're welcome. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Supp…
Comment by
jawtemplates
June 2016
permalink
Product Images Not displaying Correctly
Hello, our original image resolution is 90x90. Please check it out. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Accoun…
Comment by
jawtemplates
June 2016
permalink
UPSELLS no longer displaying after update
Hello samantra, please we need your FTP login. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) …
Comment by
jawtemplates
June 2016
permalink
UPSELLS no longer displaying after update
Hello 666ft, please update woocommerce and goodstore to the latest version. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My…
Comment by
jawtemplates
June 2016
permalink
Full width Page Option?
Hello, Thank you for your feedback, unfortunately jawesome was not designed that way also we do not offer support for the 3rd party plugins due to envato terms. Thank you for your understanding. If you have some more issues, please feel free to c…
Comment by
jawtemplates
June 2016
permalink
Product Images Not displaying Correctly
Hello, Thank you for your feedback, unfortunately not, when you go to wordpress dashboard->yith plugins->zoom magnifier, here you can change its settings (not theme related). If you want "bigger" thumbs, you will have to follow tha…
Comment by
jawtemplates
June 2016
permalink
Template: content-product-4 not exist!
Hello, Thank you for your feedback. Please can you send us your ftp login? We gonna check it out ASAP. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our…
Comment by
jawtemplates
June 2016
permalink
Problem importing
Hello, Thank you for your feedback. Regarding your issue, you will have to contact your hosting company to increase your memory limit size (essential grid plugin common issues, not theme related). Thank you. Also we recommend you increase memory l…
Comment by
jawtemplates
June 2016
permalink
blog comments
Hello, sure, please go to settings->discussion (these are wordpress fundamentals). Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themefo…
Comment by
jawtemplates
June 2016
permalink
No Pagination on Woocommerce Items added via RevoComposer
Hello, please can you send us direct url to your issue? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Down…
Comment by
jawtemplates
June 2016
permalink
Woocommerce Product Category Widget Display Problems
Hello, You're welcome. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Supp…
Comment by
jawtemplates
June 2016
permalink
Product Images Not displaying Correctly
Hello, please check it now. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: Goo…
Comment by
jawtemplates
June 2016
permalink
UPSELLS no longer displaying after update
Hello, unfortunately not :( If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Suppo…
Comment by
jawtemplates
June 2016
permalink
Product Images Not displaying Correctly
Hello, please send us your wp and ftp login. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SU…
Comment by
jawtemplates
June 2016
permalink
Product Images Not displaying Correctly
Hello, we see that you uploaded image with small size. We recommend you upload bigger image. For more info please follow this link - http://support.jawtemplates.com/goodstore/web/?p=195 If you have some more issues, please feel free to contact u…
Comment by
jawtemplates
June 2016
permalink
Woocommerce Product Category Widget Display Problems
Hello, yes, you can simply check this option via widgets - Only show children of the current category Please bear in mind that this is not theme related issue. It comes from woocommerce plugin. Thank you. If you have some more issues, please f…
Comment by
jawtemplates
June 2016
permalink
RevoComposer not displaying existing content
Hello, Thank you for your feedback. That is weird, we see the elements. Have you tried CTRL+F5? Remove you cache :) Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy i…
Comment by
jawtemplates
June 2016
permalink
first product in shop issue
Hello, if you made it via theme options, you can resave theme options after you update theme. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on…
Comment by
jawtemplates
June 2016
permalink
first product in shop issue
Hello, Please follow this link - http://support.jawtemplates.com/goodstore/web/?p=834 or this one - http://support.jawtemplates.com/goodstore/web/?p=626 If you stuck, simply send us your ftp login. Thank you. If you have some more issues, please…
Comment by
jawtemplates
June 2016
permalink
first product in shop issue
Hello, Thank you for your feedback but unfortunately this is not theme related issue as you can see from that message - plugins/jetpack/class.photon.php Please try to update that plugin or disable it. Thank you. If you have some more issues, pl…
Comment by
jawtemplates
June 2016
permalink
first product in shop issue
Hello, have you updated goodstore to the latest version? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Dow…
Comment by
jawtemplates
June 2016
permalink
Limited Offer - Installing the GoodStore theme and demo data to customers
Hello, this question is rather for woocommerce plugin developers but unfortunately it is not possible. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our…
Comment by
jawtemplates
June 2016
permalink
UPSELLS no longer displaying after update
Hello, please send us your credentials (URL, WP and FTP login) and we will look on it. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themef…
Comment by
jawtemplates
June 2016
permalink
DISPLAY ISSUES
Hello, "soon" is not like Blizzard's soon ;) Have you checked themeforest? The goodstore update is already released (yesterday) ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We…
Comment by
jawtemplates
June 2016
permalink
White page after theme activation
Hello, Thank you for letting us know ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: Goo…
Comment by
jawtemplates
June 2016
permalink
Theme Files Out Of Date
Hello, We are going to release an update soon. Please check your email. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Ac…
Comment by
jawtemplates
June 2016
permalink
White page after theme activation
Hello, Thank you for your feedback. Please increase these values max_input_vars to 5000 upload_max_filesize to 60 max_execution_time to 60 Also try to set permissions to 777 You can also try go to your wordpress root folder and open file wp-config…
Comment by
jawtemplates
June 2016
permalink
Theme Files Out Of Date
Hello, because your have updated woocommerce to the latest version which is not supported by our theme yet (you can check compatibility in themeforest). Thank you. We are going to release an update soon. If you have some more issues, please fee…
Comment by
jawtemplates
June 2016
permalink
DISPLAY ISSUES
Hello, because your have updated woocommerce to the latest version which is not supported by our theme yet (you can check compatibility in themeforest). Please check your email. Thank you. We are going to release an update soon. If you have some …
Comment by
jawtemplates
June 2016
permalink
Add Woocommerce Product Tags to Search
Hello, you mean product tag searching? If so, its already there in product tab ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Ac…
Comment by
jawtemplates
June 2016
permalink
Paypal "Insert this code snippet into the section of your code that handles shopping"
Hello, please can you be much more specific? Its some kind of a 3rd party plugin or something you want to integrate with? If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you r…
Comment by
jawtemplates
June 2016
permalink
Woocommerce Product Category Widget Display Problems
Hello, we see that you have overwritten default css. Or it can cause some 3rd party plugin. You can try this - please add this to custom css (appearance->theme options->custom code->custom css) .widget.woocommerce.widget_product_categorie…
Comment by
jawtemplates
June 2016
permalink
layered nav not working after upgrade
Hello, our theme is not compatible with the latest of woocommerce yet (you can check compatibility in themeforest). Please check your mail. Thank you. We are going to release an update soon. If you have some more issues, please feel free to cont…
Comment by
jawtemplates
June 2016
permalink
Limited Offer - Installing the GoodStore theme and demo data to customers
Hello, ok, Thank you for letting us know ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: …
Comment by
jawtemplates
June 2016
permalink
new version (3.0.1) of the GoodStore theme
Hello, You're welcome ;) If you want to make changes, we recommend you make changes right in child theme because of future updates (updates without loosing your changes). For more information, please follow this link - http://support.jawtempl…
Comment by
jawtemplates
June 2016
permalink
Limited Offer - Installing the GoodStore theme and demo data to customers
Hello, we see that you did not import essential grid demo file. Please check it now. Thank you. Also can you send us your FTP as well? We see that you are not able to edit essential grid demo file. Thank you. If you have some more issues, pleas…
Comment by
jawtemplates
June 2016
permalink
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