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Need help with installation
Hello, ok. If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
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Preset for Style 4 Variation 3 Request
Hello, You're welcome :) We would be very happy if you can rate our goodstore theme :) If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
permalink
Preset for Style 4 Variation 3 Request
Hello, thank you. This is really good idea. We will add them soon here on support forum.We have just sent you an email with the file (insert the backup code to theme options->backup revo composer...) If you have some more issues please feel free…
Comment by
jawtemplates
May 2015
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Remove tabs from product page and Share options not working
Hello, please can you send us your ftp login? Thank you. If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
permalink
Adding a banner on woo commerce product page
Hello, That's weird. Please send WP and FTP login, we'll look on it. If you have some more issues, please feel free to contact us. We'll be glad to help you.
Comment by
jawtemplates
May 2015
permalink
Problem with remove product from shopping cart
Hello, we have just tested it with default wordpress theme twenty fourteen and that issue is the same so actually this is not a goodstore issue.Have you changed some files? If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
permalink
Problem ADVERTISEMENT>Banner – Skyscraper Right
Hello, Yes, in Chrome is problem with width of that banner. In Firefox and IE it works fine. Please add to Theme Options -> Custom Code -> Custom CSS this: .skyscrapper { width: 120px; } If you have some more issues please feel free to co…
Comment by
jawtemplates
May 2015
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Problem with remove product from shopping cart
Please we need your FTP login. Thank you.
Comment by
jawtemplates
May 2015
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Layout don't work after update
Hello, we see that you have add revolution slider there but without any settings. Please what do you exactly want to fix? Please be more specific. Thank you. If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
permalink
How can i??????
Hello, yes, we understood. Unfortunately this is not possible even with plugins. Thank you for your understanding. But thank you for your feedback. We might add compatibility in future updates! If you have some more issues please feel free to cont…
Comment by
jawtemplates
May 2015
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smaller product image in product page
Hello, please add this to custom css (appearance->theme options->custom code->custom css) .woocommerce #content div.product div.images, .woocommerce div.product div.images, .woocommerce-page #content div.product div.images, .woocommerce-pa…
Comment by
jawtemplates
May 2015
permalink
Styling Options no longer working
Hello, we are sorry for your inconvenience but its hard to say what is causing that issue. Can you send us your url and wp login? Thank you. If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
permalink
Theme Settings
Hello, and now its working? Because we were trying it on all browsers on all our devices and we can see theme options. Thank you. If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
permalink
Logo broken link
Hello, unfortunately its hard to say what is casued that problem. It can be plugins conflict, it can be permissions on your server etc...Thank you for your feedback. If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
permalink
Need help with installation
Hello, Have you been here? http://support.jawtemplates.com/goodstore/web/Regarding creating product categories and adding products - unfortunately this is a classic woocommerce stuff.Please you can find it herehttp://support.jawtemplates.com/discuss…
Comment by
jawtemplates
May 2015
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product box style in search results
Hello, please go to appearance->theme options->blog & posts->posts settings->Product Box Style in Search If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
permalink
Double Thumbs in Wordpress
Hello, please deactivate all plugins instead of goodstores. It should be caused by a plugin. Thank you. If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
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Customer Login link
Hello, please go to appearance->theme options->header settings->Page id After Login.ID - when you go to pages in wp admin and hover its link, you will see pages ID. That ID simply copy to theme options :) If you have some more issues plea…
Comment by
jawtemplates
May 2015
permalink
dow I need to instal woocommerce?
Hello, if you want eshop so its neccessary to install woocommerce.When you activated our goodstore theme, you will see all recommended plugins, just click bulk installation and activation :) If you have some more issues please feel free to contact …
Comment by
jawtemplates
May 2015
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Mobile menus and wide menu compatibile with goodSotre
Hello, 1, 2) we are really sorry but we do not know any of its kind with goodstore compatibility. Thank you. If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
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Single product Page Layout
Hello, we see that you have already set it up. If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
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Related Products, Featured(popular) Products at bottom of page
Hello, please find page featured and when you hover its link you will see pages ID. That ID copy and paste in appearance->theme options->featured area->settings If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
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Extra logout link
Hello, please send us your wp login. Thank you. If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
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Problem with remove product from shopping cart
Hello, please try to deactivate all plugins and leave only goodstores. Thank you. If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
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Homepage/Style 6 not available
Hello, yes but we need your permission to send your FTP credentials to ess grid developers. They have to need look on it via you FTP. If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
permalink
Remove tabs from product page and Share options not working
Hello, we see that you have not installed goodstores plugin. Please make an installation and then activate it. After activating (if you want our demo file for rev sliders) please go to main_files and simply import files from rev_slider to wp_admin r…
Comment by
jawtemplates
May 2015
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Product Set to 600x800
Hello, You're welcome. and thank you for your feedback! If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
permalink
Home page (Style 4 - Variation 1) - Images don't display side by side
You're welcome. If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
permalink
Your theme has bundled outdated copies of WooCommerce template files
You're welcome. If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
permalink
Theme breaking address search
Hello, I unfortunately cannot log into your FTP or WP.Please check your login details, you've sent to us.Thank you. If you have some more issues, please feel free to contact us.
Comment by
jawtemplates
May 2015
permalink
Home page (Style 4 - Variation 1) - Images don't display side by side
Hello, I've repaired it for you. It'll be also in next update.There was a problem with "wp_reset_query()" in RevoComposer- if you use shortcode "page", so you get the main page (instead of the page id in shortcode attri…
Comment by
jawtemplates
May 2015
permalink
Product Set to 600x800
Hello, The images are keeping default size (274x293px) by css. Please use this CSS code in Theme Options -> Custom Code -> Custom CSS (I've added it there for you yet) .woocommerce .product-style-0 .image img, .woocommerce .product-style…
Comment by
jawtemplates
May 2015
permalink
Catalog Mode
Hello, that is weird. It works for us. When we set category as catalog to on or off it works. If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
permalink
Home page (Style 4 - Variation 1) - Images don't display side by side
Hello, we are sorry for your inconvenience. We wil look on it. Thank you. If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
permalink
Product Set to 600x800
Hello, Thank you for your feedback. We see that the button regenerate thumbnails not working. This is really weird. Please be patient we will look on it ASAP. Thank you. If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
permalink
Need help on website stting
Hello, Thank you for your feedback. We see that the button regenerate thumbnails not working. This is really weird. Please be patient we will look on it ASAP. Thank you. If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
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Limited Offer - Installing the GoodStore theme and demo data to customers
Hello, Thank you for your purchase! We have just set it up for you. Unfortunately we are not allowed to upload our original images because of its license. Thank you. If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
permalink
Product Set to 600x800
Hello, we are really sorry for your inconvenience but we are not able to offer fully support 24/7 and please bear in mind that we probably live in the different timezone each other. Many thanks for your understanding!We have just typed here - http:/…
Comment by
jawtemplates
May 2015
permalink
Need help on website stting
Hello, in the previous post, we sent you how to make it :) Please follow this - http://support.jawtemplates.com/goodstore/web/?p=195Then follow this - http://support.jawtemplates.com/goodstore/web/?p=353 (instead of shop_single, keep woo_size) If …
Comment by
jawtemplates
May 2015
permalink
Website opening really slow
Hello, Thank you for your feedback.Regarding checking box - we have just turned the selectric off from appearance->theme options->general settings (this plugin most likely cause conflict with oher plugins). Please check it now.Regarding speed …
Comment by
jawtemplates
May 2015
permalink
Theme Settings
Hello, have you enabled javascript on your browser? Because we see it right (if you mean theme options in appearance). Thank you. If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
permalink
J&W Slider: Too few posts! - required minimum are 5 (the featured image may be missing) !!!
Hello, please send us your url, wp and ftp login. Thank you. If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
permalink
How to translate on Russian language
Hello, please copy these 2 files (ru_RU.po and ru_RU.mo) from goodstore/languages/ru_RU/* and paste it to goodstore/languages/Then go to wp-config.php and add there this codedefine ('WPLANG', 'ru_RU'); and here you go :) If you…
Comment by
jawtemplates
May 2015
permalink
Updating FlyingNews
Hello, Here is tutorial, how to update: Unfortunately every way to update the theme means loose changes, which you've made in the code of the theme. Which of new features are you interested in? FlyingNews unfortunately don't fully support…
Comment by
jawtemplates
May 2015
permalink
Update for Goodstore
Hello, You're welcome. We would be very happy if you can rate our goodstore theme :) If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
permalink
Catalog Mode
Can you send us your url with wp login? Thank you.
Comment by
jawtemplates
May 2015
permalink
Revo Composer problem, homepage layout and text missing
You're welcome. If you have some more issues, please feel free to contact us. We'll be glad to help you.
Comment by
jawtemplates
May 2015
permalink
Revo Composer problem, homepage layout and text missing
Hello, We are so sorry about your inconvenience. We've removed "wp_reset_query" in previous update. Because with page shortcode it caused a problem.I've repaired to you. Changed it to "wp_reset_postdata" If you have so…
Comment by
jawtemplates
May 2015
permalink
How move title in product page before product summary?
Hello, You're welcome. If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
permalink
remove related videos from YouTube video
Hello, please can you send us url and wp login? We are not sure if we got you right. Thank you. If you have some more issues please feel free to contact us.
Comment by
jawtemplates
May 2015
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