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Can't get sidebars to work on category pages
Hello, this is really weird. Please try update your theme.If the problem still persist, please send WP login, we'll look on it. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be ha…
Comment by
jawtemplates
July 2015
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Essential Grid Help
Hello, Please try set it like on these images: If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore S…
Comment by
jawtemplates
July 2015
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I am getting an "Array" under my product thumbnails
Hello, I've sent to you newest update. Please try it. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: Goo…
Comment by
jawtemplates
July 2015
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There is a word [Array] on product thumbnail
Hello, videogamesjapan - Yes. I've sent it to you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: Good…
Comment by
jawtemplates
July 2015
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How to remove from breadcrumb product name?
Hello, please open file /goodstore/templates/simple-shortcodes/breadcrumbs.php and delete lines 181 - 189 if ((is_page() || is_single()) && !is_front_page()) { $switch = 0; // products name if (!$enable_this_pa &&…
Comment by
jawtemplates
July 2015
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How to display the woocommerce product category description on page 1 of the category and not on pag
Hello, You'll need a little bit change the code. Please open file /goodstore/woocommerce/archive-product.php and line 28 if (isset($term->description)) { change to if (isset($term->description) && get_query_var('paged…
Comment by
jawtemplates
July 2015
permalink
Footer and facebook on header error
Hello, You're welcome. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support Web | Suppo…
Comment by
jawtemplates
July 2015
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Changing Product Image Thumbnail Size
Hello, Please try add to Theme Options -> Custom Styles -> Custom CSS this code: .woocommerce .product-style-0 .image, .woocommerce .product-style-1 .image, .woocommerce .product-style-2 .image, .woocommerce .product-style-10 .image, .woocomm…
Comment by
jawtemplates
July 2015
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goodstore shopping cart greyed out
Hello, Sorry for this late response, but we cannot offer support service during weekends.I've turned debug mod on, and I could see that you have problem with server memory. Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to…
Comment by
jawtemplates
July 2015
permalink
"Array" Appearing Below Product Images
Hello, Many thanks for your feedback. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support Web | …
Comment by
jawtemplates
July 2015
permalink
Changing Product Image Thumbnail Size
Hello, 1 - Please add to Theme Options ->Custom Code -> Custom CSS this: .woocommerce #content div.product div.summary, .woocommerce div.product div.summary, .woocommerce-page #content div.product div.summary, .woocommerce-page div.product div…
Comment by
jawtemplates
July 2015
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Facebook link not showing in Header section ?
Hello, Please specify your problem with Facebook in social widget.Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads S…
Comment by
jawtemplates
July 2015
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Issue with latest goodstore version
Hello, I've sent to you some older version via mail. Please chcek it. If you want to try some older versions, so just make a request. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be…
Comment by
jawtemplates
July 2015
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Register link on home page
Hello, So that's weird. Please send FTP and WP login, we'll look on it. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Download…
Comment by
jawtemplates
July 2015
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There is a word [Array] on product thumbnail
Hello, I've just sent the new update to you.It'll be available on themeforest during next week. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in M…
Comment by
jawtemplates
July 2015
permalink
"Array" Appearing Below Product Images
Hello, Many thanks for your feedback.I've sent to you new update. It'll be available on themeforest in next week. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if yo…
Comment by
jawtemplates
July 2015
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Custom sidebars are not showing
Hello, I see that you have created 2 custom sidebars and if I try to assigned it to some category, so it works. Please take a look at this: /product-category/category/ceiling/ If you have some more issues, please feel free to contact us. We'll…
Comment by
jawtemplates
July 2015
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Footer and facebook on header error
Hello, You have to set up the Facebook API keys in Theme Options -> Advanced -> Facebook API.To get your Facebbok API keys from facebook server, please follow these steps: 1. Create a new application HERE 2. Select "website" and…
Comment by
jawtemplates
July 2015
permalink
Limited Offer - Installing the GoodStore theme and demo data to customers
Hello, Innovation - I've just installed the theme and demo data for you. Enjoy your GoodStore theme. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in…
Comment by
jawtemplates
July 2015
permalink
Changing Product Image Thumbnail Size
Hello, This needs a lot of customization. Which Product box are you using? Please send your URL, we'll send to you piece of CSS. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be ha…
Comment by
jawtemplates
July 2015
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Issue with latest goodstore version
Hello, ofcourse. Here it is: #content .woocommerce-error:before, #content .woocommerce-info:before, #content .woocommerce-message:before{ float: left; padding: 0; } Cart - which version of WooCommerce are you using? Please get an GoodStore…
Comment by
jawtemplates
July 2015
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There is a word [Array] on product thumbnail
Hello, Fumitaka - Thank you for your feedback. mitang - I've sent the new update to you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account…
Comment by
jawtemplates
July 2015
permalink
Register link on home page
Hello, Please check whether you have allowed Settings -> General -> Membership Membership -> Anyone can register option? If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy …
Comment by
jawtemplates
July 2015
permalink
Facebook: An unknown error has occured.
Hello, Are you getting still this issue? I noticed it also on our demo sites, but it looks like a failure of Facebook servers. Now it's alright. If you have some more issues, please feel free to contact us. We'll be glad to help you. W…
Comment by
jawtemplates
July 2015
permalink
How to create a FAQ question?
Hello, Many thanks for your feedback If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support Web | …
Comment by
jawtemplates
July 2015
permalink
blurry thumbnails on product page
Hello, Please provide your URL to us. We'll take a look. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS:…
Comment by
jawtemplates
July 2015
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Urgent help needed! Theme issue with latest google chrome
Hello, we are really sorry for your inconvenience but its not a goodstore issue. We use the latest chrome and it shows with no issues. Have you tried turn it off and on? If you have some more issues, please feel free to contact us. We'll be …
Comment by
jawtemplates
July 2015
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The word "Array " Product Carousel | Logo really small on IE | Color scheme change in browers
Hello, unfortunately we are not able to sign in into your FTP so we have just sent it to your email. Please unzip that file and copy that files to goodstore/templates/woocommerce. regarding logo - have you tried remove cache (or tried ctrl+f5)? Tha…
Comment by
jawtemplates
July 2015
permalink
Problems After Updating To Latest Goodstore
Hello, still not working. We have just sent you an email with that fix. Please unzip and copy that files to goodstore/templates/woocommerce/ regarding your homepage issue - we need FTP for this. If you have some more issues, please feel free to …
Comment by
jawtemplates
July 2015
permalink
Problems After Updating To Latest Goodstore
Hello, it shows "cannot connect to the server". Try ta send us an easy login, we mean user and password with normal letters... Sometimes it can cause these issues. Thank you. If you have some more issues, please feel free to contact us…
Comment by
jawtemplates
July 2015
permalink
dont work the changing color in the theme option
Hello, have you backed up theme options settings? http://support.jawtemplates.com/goodstore/web/?attachment_id=529 If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our…
Comment by
jawtemplates
July 2015
permalink
Footer and facebook on header error
Hello, still the same If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support Web | Support Forum …
Comment by
jawtemplates
July 2015
permalink
How to create a FAQ question?
Hello, have you activated goodstores default plugins? If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodSt…
Comment by
jawtemplates
July 2015
permalink
dont work the demo installation
Hello, please follow this url - http://support.jawtemplates.com/goodstore/web/?p=825 If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Dow…
Comment by
jawtemplates
July 2015
permalink
Problems After Updating To Latest Goodstore
Hello, 1, 2) we are sorry but we are not able to sign in into your FTP. Thank you. 3) please add this to custom css (appearance->theme options->custom code->custom css) ul.children.item-show a { white-space: nowrap!important; } 4) You…
Comment by
jawtemplates
July 2015
permalink
After an update to the latest version of the GoodStore - Main Navigation menu changed to a list
Hello, we are really sorry for your inconvenience but we are not able to load your page even admin page. Also we are not able to see an error log via your cpanel. Please tell us how did you update our theme? What steps did you make? Thank you. I…
Comment by
jawtemplates
July 2015
permalink
There is a word [Array] on product thumbnail
Hello, many thanks for rating our theme. We really appreciate it :) It should be ok now, but just for case we sent you a zip file to your email. Unzip that file and its files copy to goodstore/templates/woocommerce (just for case if you encounter w…
Comment by
jawtemplates
July 2015
permalink
Problems After Updating To Latest Goodstore
Hello, 1, 2) please send us your FTP login. Thank you. 3) please go to appearance->theme options->woocommerce->Cut Category Titles in Widget 4) please follow this link http://support.jawtemplates.com/goodstore/web/?p=660 5) have you turned…
Comment by
jawtemplates
July 2015
permalink
Instagram and Youtube problem
Hello, You're welcome. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: FlyingNews Support Web | Suppo…
Comment by
jawtemplates
July 2015
permalink
There is a word [Array] on product thumbnail
Hello, You're welcome :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support Web | Suppor…
Comment by
jawtemplates
July 2015
permalink
STORE SET UP/INSTALLATION
Hello, regarding free shiping picture - you can find it in wp admin->media. Then go to appearance->wdigets and insert text element where you place simply html tag, as you can see below regarding sidebar - same as the shipping methos, but you…
Comment by
jawtemplates
July 2015
permalink
only one instance of background image
Hello, You're welcome. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: Support Forum FOLLOW US: Websi…
Comment by
jawtemplates
July 2015
permalink
Where to change php code to update the date automatically ?
Hello, You're welcome. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: Support Forum FOLLOW US: Websi…
Comment by
jawtemplates
July 2015
permalink
How to make main menu items not clickable ?
Hello, You're welcome. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: Support Forum FOLLOW US: Websi…
Comment by
jawtemplates
July 2015
permalink
There is a word [Array] on product thumbnail
Hello, have you uploaded right? Because we see that you have not uploaded it. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account ->…
Comment by
jawtemplates
July 2015
permalink
Issue with latest goodstore version
Hello, regarding "array" issue - we have just sent you an email with a fix. Please check it out. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate …
Comment by
jawtemplates
July 2015
permalink
There is a word [Array] on product thumbnail
Hello, we have just sent you an email with a fix. Please check it out. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downl…
Comment by
jawtemplates
July 2015
permalink
There is a word [Array] on product thumbnail
Hello, we have just fixed it for you :) Please check it now. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: …
Comment by
jawtemplates
July 2015
permalink
There is a word [Array] on product thumbnail
Hello, unfortunately we are not able to sign in into your FTP. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads S…
Comment by
jawtemplates
July 2015
permalink
Issue with latest goodstore version
Hello, regarding woo - you have to update woocommerce to the latest version (also our theme with our plugins) - then we can take a look on your issues there. regarding wishlist - please follow this link - http://support.jawtemplates.com/goodstore/w…
Comment by
jawtemplates
July 2015
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