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PLEASE HELP! All products are showing as unavailable when selecting variation
Hello, unfortunately the same error appeard with the default wordpress theme. So it is not problem with our theme. Please try to deactivate all plugins instead of goodstores. Thank you. If you have some more issues, please feel free to contact u…
Comment by
jawtemplates
August 2015
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Change Related Items on Product Page
Hello, Thank you for your feedback :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support Web …
Comment by
jawtemplates
August 2015
permalink
pre-sale button
Hello, You're welcome. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support Web | Support…
Comment by
jawtemplates
August 2015
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What to do with an update woocommerce? New page templates do not fit!
Hello, please open that files and simply rename that version from 1.6.4 to 2.4.0 Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -…
Comment by
jawtemplates
August 2015
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Incompatibity with wordpress-2.4.0 and woocommerce 2.4
Hello, please check it now. Also regarding carousels - you need to add there its ID (category ID) instead of text. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if …
Comment by
jawtemplates
August 2015
permalink
Facebook Access Token Error
Hello, Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support Web | Support Forum F…
Comment by
jawtemplates
August 2015
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Fatal error: Call to undefined function get_header() in public_html/index.php on line
Hello, this is really weird. Please send us your ftp login as well. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Download…
Comment by
jawtemplates
August 2015
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e-commerce Widget
Hello, you mean in widget header area in apperance->widgets? Please be more specific. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My A…
Comment by
jawtemplates
August 2015
permalink
Team Image Not Working
Hello, please can you send us your ftp login aswell? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOO…
Comment by
jawtemplates
August 2015
permalink
Team Image Not Working
Hello, please try to update to the latest version of goodstore theme and its plugins. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Acco…
Comment by
jawtemplates
August 2015
permalink
https:// version of site blocking YouTube link in REVOComposer
Hello, You're welcome and thank you :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Suppor…
Comment by
jawtemplates
August 2015
permalink
Problem after last upgrade
Hello, that is weird. Please have you changed something, we mean have you made some customizations? Seems that after page loads, it fits to carousel height to 456px (or similar). Try to remove revolution slider element. Thank you. If you have so…
Comment by
jawtemplates
August 2015
permalink
pre-sale button
Hello, unfortunately this is not possible by woocommerce default. You will have to get a plugin for your needs, e.g. http://www.woothemes.com/products/woocommerce-pre-orders/ If you have some more issues, please feel free to contact us. We'…
Comment by
jawtemplates
August 2015
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Limited Offer - Installing the GoodStore theme and demo data to customers
Hello, many thanks. We have just installed your style 2 . variation 3. But unfortunately we are not able to upload some images because of your permissions. Please contact your hosting company to fix it, e.g. you are not able to upload images from w…
Comment by
jawtemplates
August 2015
permalink
https:// version of site blocking YouTube link in REVOComposer
Hello, Thank you for your feedback. IT should work now. We edited it in jaw-shortcodes plugin in plugins/jaw-shortcodes/shortcodes/jaw_y_video.php. Also we add this in the future update for https ones. If you have some more issues, please feel fr…
Comment by
jawtemplates
August 2015
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Purchase Code is invalid
Hello, we have just sent you an email with the update :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: Goo…
Comment by
jawtemplates
August 2015
permalink
https:// version of site blocking YouTube link in REVOComposer
Hello, this happens when you use https connection and try to upload classic http (url). Please instead of https://www.youtube.com type this //youtube.com and it should work :) If you have some more issues, please feel free to contact us. We'…
Comment by
jawtemplates
August 2015
permalink
Fatal error: Call to undefined function get_header() in public_html/index.php on line
Hello, have you changed something? Send your wp and url login. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads S…
Comment by
jawtemplates
August 2015
permalink
STORE SET UP/INSTALLATION
Hello, please go to appearance->theme options->header settings-> and turn the retina off or make your logo 2xyour_size. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'l…
Comment by
jawtemplates
August 2015
permalink
Child Theme Installation?
Hello, that is weird. Have you checked properly goodstore-child in main_files? If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads…
Comment by
jawtemplates
August 2015
permalink
Add to Cart button disappears on Mobile and Tablet
Hello, You're welcome. :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support Web | Suppo…
Comment by
jawtemplates
August 2015
permalink
Add to Cart button disappears on Mobile and Tablet
Hello, have you signed in when you browsing your web page using your devices? Because we see that you have set hide price for non logged users. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to hel…
Comment by
jawtemplates
August 2015
permalink
Cart and Checkout page layout malformed +My Account double logout, not redirecting properly+Shipping
Hello, many many thanks! We really appreciate your kind words :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOO…
Comment by
jawtemplates
August 2015
permalink
Change CSS in Shop page
Hello, You're welcome :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support Web | Suppor…
Comment by
jawtemplates
August 2015
permalink
Cart and Checkout page layout malformed +My Account double logout, not redirecting properly+Shipping
Hello, please go to ../goodstore/framework/lib and open class_builder.php on line 182 you should we added this if(is_checkout() || is_cart()) { $size = "col-lg-12"; } Please what prod ic…
Comment by
jawtemplates
August 2015
permalink
Cart and Checkout page layout malformed +My Account double logout, not redirecting properly+Shipping
Hello, please check it now :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support Web | Suppor…
Comment by
jawtemplates
August 2015
permalink
Change CSS in Shop page
Hello, please check it now. There was a strasne problem with woocommerce.php. We have commented that code and it should work. Please try it. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you.…
Comment by
jawtemplates
August 2015
permalink
Product Short Description Not Updating
Hello, we see that you have set low values in your server settings. Please contact your hosting company to increase that values. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'…
Comment by
jawtemplates
August 2015
permalink
A piece of php code showing at the top of portfolio
Hello, yes, we already tried that. Have you checked your mail? We sent you the whole theme. Unfortunately without the FTP login we cannot do anything :( Thank you. If you have some more issues, please feel free to contact us. We'll be glad …
Comment by
jawtemplates
August 2015
permalink
Limited Offer - Installing the GoodStore theme and demo data to customers
Hello jfmshop, we have just imported demo data. Enjoy our goodstore theme :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads …
Comment by
jawtemplates
August 2015
permalink
Limited Offer - Installing the GoodStore theme and demo data to customers
Hello lucianmarshall , please follow this link - http://support.jawtemplates.com/goodstore/web/?p=582 If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My …
Comment by
jawtemplates
August 2015
permalink
Add to Cart button disappears on Mobile and Tablet
Hello, that is really weird. Do you use some other plugins then goodstores default? Anyway send us your url, ftp and wp login. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll …
Comment by
jawtemplates
August 2015
permalink
Child Theme Installation?
Hello, please follow this url - http://support.jawtemplates.com/goodstore/web/?p=230 If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Dow…
Comment by
jawtemplates
August 2015
permalink
A piece of php code showing at the top of portfolio
Hello, still the same issue. Please send us your FTP credentials to jaw[at]jawtemplates.com. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in …
Comment by
jawtemplates
August 2015
permalink
A piece of php code showing at the top of portfolio
Hello, Thank you for your feedback. Unfortunately we need that FTP or cPanel login so we can investigate it. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you r…
Comment by
jawtemplates
August 2015
permalink
Custom sidebar issues with WPML
Hello, please follow this link - https://wpml.org/2011/03/howto-display-different-widgets-per-language/ If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in M…
Comment by
jawtemplates
August 2015
permalink
Change CSS in Shop page
Hello, please send us your FTP login because it seems that there is something wrong. Have you changed something on backend? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be …
Comment by
jawtemplates
August 2015
permalink
How do I change order of search result tabs?
Hello, please go to appearance->theme options->blog & posts->posts settings->search. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My A…
Comment by
jawtemplates
August 2015
permalink
Column shortcode not working
Hello, in that case you have to add the second section value 5 because of margins. [jaw_section size="5"] If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate o…
Comment by
jawtemplates
August 2015
permalink
Alignment issues
Hello, Thank you for your feedback :) We have just created it in your child theme :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Dow…
Comment by
jawtemplates
August 2015
permalink
Error after enabling Minify feature in W3 total cache
Hello, try use another cache plugin. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore S…
Comment by
jawtemplates
August 2015
permalink
Cart and Checkout page layout malformed +My Account double logout, not redirecting properly+Shipping
Hello, 1) We see that the element has col-lg-5 class which is weird. What exactly have you changed there? Thank you. 2) Please go to appearance->menus->account menu and there you can simply add your url. Also you can more customizate (redire…
Comment by
jawtemplates
August 2015
permalink
A piece of php code showing at the top of portfolio
Hello, unfortunately its useless for us. We sent you our the latest version. Please check your mail. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our t…
Comment by
jawtemplates
August 2015
permalink
Array word under the thumbnail. as well how to active the word 'new' in the thumbnail?
Hello, we have just sent it to your mail. You can simply download it via themeforest as well (the latest version of goodstore). If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if…
Comment by
jawtemplates
August 2015
permalink
How to move category description down the page, under products?
Hello, You're welcome. Please send us your url and FTP login. There must be some customization :) Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our…
Comment by
jawtemplates
August 2015
permalink
Limited Offer - Installing the GoodStore theme and demo data to customers
Hello, unfortunately we got this msg. Please follow this link - http://support.jawtemplates.com/goodstore/web/?p=825 If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate …
Comment by
jawtemplates
August 2015
permalink
Product Short Description Not Updating
Hello, Thank you for your feedback. Please can you send us your FTP login? Seems server side problem. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our …
Comment by
jawtemplates
August 2015
permalink
A piece of php code showing at the top of portfolio
Hello, still the same error. Maybe this gonna help you. Ouput: error: Connection timed out after 20 seconds of inactivity If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you r…
Comment by
jawtemplates
August 2015
permalink
A piece of php code showing at the top of portfolio
Hello, that is really weird, we are not able to sign in into your FTP again. Do you have some IP filteringor something like that? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'…
Comment by
jawtemplates
August 2015
permalink
revocomposer problem
Hello, we did not see it from chrome and ff. Have you tried to delete your cache? Or have you tried to deactivate that plugin? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll …
Comment by
jawtemplates
August 2015
permalink
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