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Woo Carousels not working after latest update
Hello, I'm sorry for your inconvenience. There was problem with blank category input. I've repaired it for you. If you'll notice any problem, please feel free to contact us. It'll be repaired also in next update. If you have …
Comment by
jawtemplates
August 2015
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RELATED PRODUCTS ... MISSING?
Hello, Inomid - I've repaired it for you. It'll be also in next update. We are so sorry for your inconvenience. Many thank for your cooperation. plazmatic07 - Please send Your FTP. Or you can wait for new update. (It'll release so…
Comment by
jawtemplates
August 2015
permalink
Product Variations
Hello, unfortunately we do not offer support for the 3rd party plugins due to envato. Please contact its developers. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy i…
Comment by
jawtemplates
August 2015
permalink
revocomposer problem
Hello, please check it now. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support We…
Comment by
jawtemplates
August 2015
permalink
Product Variations
Hello, this is a matter of woocommerce settings. Please follow this link - http://docs.woothemes.com/document/product-csv-import-suite-importing-product-variations/ If you have some more issues, please feel free to contact us. We'll be glad …
Comment by
jawtemplates
August 2015
permalink
Woo Carousels not working after latest update
Hello, we see that the input is blank. Please try to add a category slug. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Do…
Comment by
jawtemplates
August 2015
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Predictive Search Goodstore
Hello, that is weird, we added it in header widget area 2 and it works. Please can you be more specific? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate o…
Comment by
jawtemplates
August 2015
permalink
SSL unlock on Checkout - due to favicon?
Hello, Thank you for your feedback. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support Web | …
Comment by
jawtemplates
August 2015
permalink
Small Product Carousel
Hello, You're welcome.Ok, it's alright. If you have some more issues, please feel free to contact us. We'll be glad to help you.
Comment by
jawtemplates
August 2015
permalink
RELATED PRODUCTS ... MISSING?
Hello, Please update your GoodStore theme and all JaW Plugins to newest version. If you have some more issues, please feel free to contact us.
Comment by
jawtemplates
August 2015
permalink
Wishlist link from top-menu not working (going to error page)
Hello, Many thanks for your feedback. If you have some more issues, please feel free to contact us.
Comment by
jawtemplates
August 2015
permalink
Small Product Carousel
Hello, Yes, now it's OK. Sorry. I see that you've probably forgot update your theme and JaW plugins to newest version. I've updated it for you just now. Just check it in page: jawtest If you have some more issues, please feel fre…
Comment by
jawtemplates
August 2015
permalink
Centering the header logo
Hello, Please delete your custom CSS and put there this one: div.reverie-header{ width: 100%; text-align: center; } If you have some more issues please feel free to contact us. We'll glad to help you.
Comment by
jawtemplates
August 2015
permalink
categories & collours
Hello, We unfortunately cannot add it into update (It'll change logic for all our customers, and this is not what all of them wanted). I can add it into your theme. Just please send your FTP and WP login. If you have some more issues please f…
Comment by
jawtemplates
August 2015
permalink
revocomposer problem
Hello, Yes the FTP is now working.But I unfortunately cannot reach your sites, please check it. If you have some more issues please feel free to contact us. We'll glad to help you.
Comment by
jawtemplates
August 2015
permalink
Small Product Carousel
Hello, We unfortunately cannot reach your sites, please check it. Many thanks. If you have some more issues please feel free to contact us. We'll glad to help you.
Comment by
jawtemplates
August 2015
permalink
Shipping changes not saved in WooCommerce Flat Rate Shipping + Shipping not added in cart
Hello, Many, many thanks for your great feedback. I hope, that this will be helpful for other customers. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme i…
Comment by
jawtemplates
August 2015
permalink
J&W login widget cannot be activated
Hello, Your are welcome :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: Support Forum FOLLOW US: Website…
Comment by
jawtemplates
August 2015
permalink
Predictive Search Goodstore
Hello, please check it now :) Also we recommend you to create a child theme - http://support.jawtemplates.com/goodstore/web/?p=230 If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy…
Comment by
jawtemplates
August 2015
permalink
Error warning
Hello, You're welcome. We are glad that we could help :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS:…
Comment by
jawtemplates
August 2015
permalink
Paralax video
Hello, You're welcome :) We are glad that we could help :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOL…
Comment by
jawtemplates
August 2015
permalink
J&W login widget cannot be activated
Hello, I've repaired it for you.It'll be also in next update.Thank you for your cooperation. If you have some more issues please feel free to contact us. We'll glad to help you.
Comment by
jawtemplates
August 2015
permalink
Shipping changes not saved in WooCommerce Flat Rate Shipping + Shipping not added in cart
Hello, A, B - Have you tried it with default WrodPress theme (e.g. twenty fifteen)? If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account ->…
Comment by
jawtemplates
August 2015
permalink
Can we get the header image, menu and social widget in 1 menu?
Hello, Unfortunately this customization is not included in our standard support service. We can customizate it for $50. If you are from EU and you are a natural person, you will have to add VAT (21%). So it will cost you $60.5 via PayPal. If you …
Comment by
jawtemplates
August 2015
permalink
Changed jaw_faq slug,now the layout of the FAQ page is absent and only shows posts not dropdown list
Hello, You're welcome :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support Web | Suppor…
Comment by
jawtemplates
August 2015
permalink
Can we get the header image, menu and social widget in 1 menu?
Hello, send us your url, wp and ftp login for customization of socials. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Down…
Comment by
jawtemplates
August 2015
permalink
Can we get the header image, menu and social widget in 1 menu?
Hello, Thank you for your clarify - please go to appearance->theme options->header settings->header style and choose the 1st image If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll…
Comment by
jawtemplates
August 2015
permalink
Cloning in RevoComposer?
Hello, Please try it now.I've repaired it for you. It'll be also in next update.Thank you for your cooperation. If you have some more issues please feel free to contact us. We'll glad to help you.
Comment by
jawtemplates
August 2015
permalink
Changed jaw_faq slug,now the layout of the FAQ page is absent and only shows posts not dropdown list
Hello, the custom post and the page have the same url "faq". Please try to rename page faq url to e.g faqpage. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be hap…
Comment by
jawtemplates
August 2015
permalink
revocomposer problem
Hello, unfortunately still the same. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support Web |…
Comment by
jawtemplates
August 2015
permalink
Woo Carousels not working after latest update
Hello, please make a backup, we will activate the latest version of goodstore and its plugins. Also send us your FTP. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy …
Comment by
jawtemplates
August 2015
permalink
problem with single product
Hello, You're welcome. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support Web | Support…
Comment by
jawtemplates
August 2015
permalink
Paralax video
Hello, have you activate all our plugins? If so, please go to jaw shortcode and check paralax video item. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate …
Comment by
jawtemplates
August 2015
permalink
A couple of carousel problems
Hello, You're welcome. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support Web | Support…
Comment by
jawtemplates
August 2015
permalink
Can we get the header image, menu and social widget in 1 menu?
Hello, regarding menu - please what do you exactly mean by that? Thank you. regarding hover: unfortunately this is not possible by default. You will have to make some customization via css. If you send us your url we can send you a custom css. I…
Comment by
jawtemplates
August 2015
permalink
Top Bar - menu
Hello, ok If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support Web | Support Forum FOLLOW US:…
Comment by
jawtemplates
August 2015
permalink
Update to Wordpress
Hello, ok If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support Web | Support Forum FOLLOW US:…
Comment by
jawtemplates
August 2015
permalink
A question regarding essential grids
Hello, You're welcome :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support Web | Suppor…
Comment by
jawtemplates
August 2015
permalink
A couple of carousel problems
Hello, Thank you for your feedback. Please be patient, we are going to release an update tomorrow. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our the…
Comment by
jawtemplates
August 2015
permalink
previous/next on productpage
Hello, what version of woocommerce are you using? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS:…
Comment by
jawtemplates
August 2015
permalink
Product Page
Hello, Thank you for your feedback. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support Web | …
Comment by
jawtemplates
August 2015
permalink
How do I make this unit was on all pages - products, product categories?
Hello, Thank you for your feedback. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support Web | …
Comment by
jawtemplates
August 2015
permalink
Error Your theme (GoodStore) contains outdated copies of some WooCommerce template files.
Hello, please follow this link - http://support.jawtemplates.com/discussion/1844/version-1-6-4-is-out-of-date-the-core-version-is-2-4-0#Item_8 If you have some more issues, please feel free to contact us. We'll be glad to help you. We'…
Comment by
jawtemplates
August 2015
permalink
Product Page
Hello, we are sorry for misunderstanding but you typed that you want to also remove the prod description, means that we thought that you mean exact the same stuff like previous posts from other users. Please type us where and what do you exactly wa…
Comment by
jawtemplates
August 2015
permalink
Shorten Product Description on Categories page
Hello, You're welcome. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support Web | Support…
Comment by
jawtemplates
August 2015
permalink
Change jaw_team slug change
Hello, You're welcome :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support Web | Suppor…
Comment by
jawtemplates
August 2015
permalink
revocomposer problem
Hello, unfortunately still the same. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account -> Downloads SUPPORT TOOLS: GoodStore Support Web |…
Comment by
jawtemplates
August 2015
permalink
problem with single product
Hello, please try follow this link - http://support.jawtemplates.com/goodstore/web/?p=850 If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme in My Account ->…
Comment by
jawtemplates
August 2015
permalink
J&W login widget cannot be activated
Hello, please send your credentials (URL, WP and FTP login) and we will look on it ASAP for you. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme…
Comment by
jawtemplates
August 2015
permalink
A couple of carousel problems
Hello, You're welcome :)1) that is really weird. We see it right. Please what resolution and browser are you using? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be hap…
Comment by
jawtemplates
August 2015
permalink
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