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Really slow site
Hello, Please follow this link - http://support.jawtemplates.com/goodstore/web/?p=809 If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My …
Comment by
jawtemplates
November 2015
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Theme Colors not taking effect
Hello, Thank you for your feedback. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodSto…
Comment by
jawtemplates
November 2015
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Limited Offer - Installing the GoodStore theme and demo data to customers
Hello, You're welcome and many thanks :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS…
Comment by
jawtemplates
November 2015
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Limited Offer - Installing the GoodStore theme and demo data to customers
Hello, You're welcome. We have set it up the shipping image for you. Unfortunately we are not allowed to resell these images due to license. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help…
Comment by
jawtemplates
November 2015
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Tried to install our site from backup on another domain but broken links appearing everywhere
Hello, Thank you for your reports. Seems that you have set low memory size and max inputs in your server settings. Please contact your hosting company to increase their values. Thank you. If you have some more issues, please feel free to contact…
Comment by
jawtemplates
November 2015
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Jaw Menu not working properly
Hello, can you send us your url and wp login? If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS…
Comment by
jawtemplates
November 2015
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Cannot See Preview of Imported Essential Grid Demo File
Hello, we are sorry but we are not able to provide support during weekends even in 24/7. Thank you for your understanding. Also we are not able to sign in into your FTP login. Do you have some ip filtering or something? Thank you. Also send us your…
Comment by
jawtemplates
November 2015
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How do I create menu with headers?
Hello, send us your url and we will send you a custom css. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> D…
Comment by
jawtemplates
November 2015
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Cross Selling products
Hello, can you send us your url and wp login? If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS…
Comment by
jawtemplates
November 2015
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related products in product page
Hello, please go to appearance->theme options->woocommerce->related products If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My …
Comment by
jawtemplates
November 2015
permalink
product page images
Hello, have you activated zoom magnifier plugin? If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TO…
Comment by
jawtemplates
November 2015
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SSL not working on theme
Hello, I see that you've set Background image without https. It was set to http://.../uploads/2015/04/Blue-Sky-Wallpaper.jpg instead of https://.../uploads/2015/04/Blue-Sky-Wallpaper.jpg I've repaired it for you. If you have some mor…
Comment by
jawtemplates
November 2015
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Variations not showing Add To Cart
Hello, can you send us your url and wp login? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) S…
Comment by
jawtemplates
November 2015
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Setup & New theme
Hello, You're welcome :) 1) please can you send us a screenshot? We are not able to find the untranslated string. Thank you. 2) simply activate zoom magnifier plugin 3) please open file searchform.php in ..\themes\goodstore\ and you will see …
Comment by
jawtemplates
November 2015
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Any possibility to change alphabetical sorting of categories on "Style 2 Variation 2" Homepage?
Hello, we are sorry but unfortunately this is not possible. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> …
Comment by
jawtemplates
November 2015
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How to REMOVE lines under links in dropdown MENU?
Hello, please add this to custom css (appearance->theme options->custom code->custom css) .sub-menu.widget-sub-menu h3 { border-bottom: none!important; } If you have some more issues, please feel free to contact us. We'll be gl…
Comment by
jawtemplates
November 2015
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Translate WPML Problem
Hello, I unfortunately cannot find your untranslated words (username, sort, remember me). Please send some URL or screenshots. If you have some more issues please feel free to contact us. We'll glad to help you.
Comment by
jawtemplates
November 2015
permalink
icon arrow slide down is looking weird
Hello, You're welcome. Ok. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore S…
Comment by
jawtemplates
November 2015
permalink
Limited Offer - Installing the GoodStore theme and demo data to customers
Hello, Thank you. We have just imported demo data, please check it now :) Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My …
Comment by
jawtemplates
November 2015
permalink
Login wp dropdown menu in header - how do I change behavior of Log in button?
Hello, please go to appearance->theme options->Login. Regarding changing login - unfortunately this is not possible. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be h…
Comment by
jawtemplates
November 2015
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Traffic From An Unknown Link
Hello, unfortunately this is not theme related issue. For more info please follow this link - http://www.ohow.co/stop-get-your-social-buttons-info-referral-google-analytics/ If you have some more issues, please feel free to contact us. We'll…
Comment by
jawtemplates
November 2015
permalink
Unable to install GoodStore: Repeated "Wordpress Failure Notice"
Hello, Thank you for your feedback. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodSto…
Comment by
jawtemplates
November 2015
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Product Filter not Working
Hello, unfortunately the login you were providing is for wordpress login only. We need your cpanel login. You can send us your credentials at jaw[at]jawtemplates.com Thank you. If you have some more issues, please feel free to contact us. We…
Comment by
jawtemplates
November 2015
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Remove "New" text from new item carousel
Hello, Thank you. Please add this to custom css (appearance->theme options->custom code->custom css) .wc-new-badge { display: none!important; } If you have some more issues, please feel free to contact us. We'll be glad to help …
Comment by
jawtemplates
November 2015
permalink
Limited Offer - Installing the GoodStore theme and demo data to customers
Hello sm1975, unfortunately we are not allowed to use your admin dashboard. We are getting this message You do not have sufficient permissions to access this page. We need admin permissions. Thank you. If you have some more issues, please feel …
Comment by
jawtemplates
November 2015
permalink
Limited Offer - Installing the GoodStore theme and demo data to customers
Hello salnarducci , unfortunately we see that you have already imported demo data. If you want to istall it, please make a fresh instance of wordpress (clean DB as well) and let us know. We will install it for you. Thank you. If you have some mo…
Comment by
jawtemplates
November 2015
permalink
Design Messed Up
Hello, Thank you. Unfortunately we are not able to sign in into your FTP with your provided credentials. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate o…
Comment by
jawtemplates
November 2015
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My account page login & register boxes are very skinny
Hello, Thank you. This is really weird. Please can you send us some screenshots of your issues? We see the pages right. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happ…
Comment by
jawtemplates
November 2015
permalink
Woocommerce translate
Hello, Please follow this link - http://support.jawtemplates.com/goodstore/web/?p=706 If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My …
Comment by
jawtemplates
November 2015
permalink
Design Messed Up
Hello, please add this to custom css (appearance->theme options->custom code->custom css) body.normal-theme li.top-bar-login-content .topbar-title-text { display: inline!important; } also we see that you probably removed that strings…
Comment by
jawtemplates
November 2015
permalink
icon arrow slide down is looking weird
Hello, we were checking it and seems that the warning message comes from your server .htaccess file. Please try to contact your hosting company to fix this issue. Thank you. Font from origin 'http://web1637u4.site.lu' has been blocked fr…
Comment by
jawtemplates
November 2015
permalink
social media in header
Hello, you can place social element or text element with social shortcode (header widget area 2) - [jaw_social_icons facebook="#" twitter="#" google="#" youtube="#" flickr="#" size="34" …
Comment by
jawtemplates
November 2015
permalink
Product Filter not Working
Hello, we need your login to your cpanel. Username and password for this login http://razioni.com/cpanel If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on …
Comment by
jawtemplates
November 2015
permalink
Cannot See Preview of Imported Essential Grid Demo File
Hello, unfortunately we are not able to sign in into your FTP with your provided credentials. Also send us your URL. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy …
Comment by
jawtemplates
November 2015
permalink
Redirect Loop Issue
Hello, we are sorry but we do not see your credentials. Can you send it again? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (i…
Comment by
jawtemplates
November 2015
permalink
products photos getting cut
Hello, Thank you. Edit your page, go to revo composer and simply click on arrows (left and right) that represent size of the element. Also you can set Number of Products in One Slide. If you still struggle please send us your credentials and we wil…
Comment by
jawtemplates
November 2015
permalink
Design Messed Up
Hello, please type us what exactly you want to add and we will add it for you. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (i…
Comment by
jawtemplates
November 2015
permalink
My account, wishlist top bar text
Hello, please try to update all of the plugins and then let us know. If you still struggle, please send us your FTP or cPanel login as well. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you.…
Comment by
jawtemplates
November 2015
permalink
Design Messed Up
Hello, please add this to custom css (appearance->theme options->custom code->custom css) span.topbar-title-text { float: left!important; padding: 0 5px; } If you have some more issues, please feel free to contact us. We'll …
Comment by
jawtemplates
November 2015
permalink
Design Messed Up
Hello, Thank you for your feedback. Just for sure. You want to add that icons to the right side (behind the text)? If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate o…
Comment by
jawtemplates
November 2015
permalink
products as a list
Hello, We are sorry for that. Thank you for lettings us know. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads)…
Comment by
jawtemplates
November 2015
permalink
Design Messed Up
Hello, we are not sure, what exactly do you want. Please can you be more specific? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themefores…
Comment by
jawtemplates
November 2015
permalink
Design Messed Up
Hello, unfortunately you need to customizate it, because goodstore is not designed that way (for more topbar elements). Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happ…
Comment by
jawtemplates
November 2015
permalink
products photos getting cut
Hello, regarding carousels - simply edit it via revo composer and set it to 3 regarding images - it affects all of your images If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if …
Comment by
jawtemplates
November 2015
permalink
THEME Sliders overlapping on minimized screen.
Hello, Thank you but we would need login to your ftp as well :) Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -&…
Comment by
jawtemplates
November 2015
permalink
Product Filter not Working
Hello, Thank you but we would need login to your ftp as well :) Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -&…
Comment by
jawtemplates
November 2015
permalink
icon arrow slide down is looking weird
Hello, please can you send us wp login? If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: Good…
Comment by
jawtemplates
November 2015
permalink
Design Messed Up
Hello, please check the image. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS:…
Comment by
jawtemplates
November 2015
permalink
products as a list
Hello, You're welcome. Unfortunately not. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) …
Comment by
jawtemplates
November 2015
permalink
Translate WPML Problem
Hello, Thank you for your feedback. Please try to update your wpml and woocommerce plugins to the latest versions. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if …
Comment by
jawtemplates
November 2015
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