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Check out and Cart style
Hello, Which fields are off. Please send some screenshot with pointers. Thank you. If you have some more issues please feel free to contact us. We'll glad to help you. @jawtemplates
Comment by
jawtemplates
August 2016
permalink
which product widget is this
Sorry, I've removed it. If you want more private conversation, please feel free to contact us at jaw[at]jawtemplates.com @jawtemplates team
Comment by
jawtemplates
August 2016
permalink
DB QUery issue
Hello, I see that you have product widget in menu, where is "order by" set to "random". I think, that this could cause your issue. When some product is shown, WooCommerce get all info about it and cache it into transient. So, If …
Comment by
jawtemplates
August 2016
permalink
Photo Gallery Thumbnails not working on live page
Hello, Do you mean standard WordPress gallery? Or JaW Gallery shortcode? JaW Gallery shortcode has no option to show 3 images in a row. Please clarify it. Many thanks. If you have some more issues please feel free to contact us. We'll glad…
Comment by
jawtemplates
August 2016
permalink
Pop-up window
Hello, I see that you're using another theme and also that you've requested a refund for GoodStore theme. If you have some more issues please feel free to contact us. We'll glad to help you. @jawtemplates team
Comment by
jawtemplates
August 2016
permalink
can't scroll past product on mobil
Hello, Please go to YITH Plugins -> Zoom magnifier -> and turn off "Activate on mobile device" option If you have some more issues please feel free to contact us. We'll glad to help you.@jawtemplates team
Comment by
jawtemplates
August 2016
permalink
right sidebar
Hello, I see, that you have some Image widget there. Please go to appearance -> widgets open that sidebar and remove the first widget from there. If you have some more issues please feel free to contact us. We'll glad to help you. @jawtempla…
Comment by
jawtemplates
August 2016
permalink
which product widget is this
Hello, I'm so sorry but responsiveness in GoodStore theme unfortunately isn't designed in fluid way. So you cannot have 2 e.g. "classical" products per row without some changes in the CSS code. I'm not sure whether I get you…
Comment by
jawtemplates
August 2016
permalink
DB QUery issue
Hello, Thank you for your credentials.We'are going to investigate this issue ASAP. Please send us URL of the page, where do you get that long query.Thank you.
Comment by
jawtemplates
August 2016
permalink
Error when loading Demo content
Hello, yes, we will let you know ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodSto…
Comment by
jawtemplates
August 2016
permalink
Dropdown Menu has no colors on iPhone
Hello, Thank you for your feedback. We see that you have added this custom css to make white background and black color without important .sub-menu li { background: #fff !important; } .sub-menu li a { color: #000; } Please add this to cu…
Comment by
jawtemplates
August 2016
permalink
Error when loading Demo content
Hello, Thank you. We have just signed in and we see that the demo was successfully imported but some images were not. Seems like a bug. Thank you for your feedback. We are going to investigate it. If you have some more issues, please feel free t…
Comment by
jawtemplates
August 2016
permalink
which product widget is this
Hello, we have to change some files. Can you send us your ftp login? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Accou…
Comment by
jawtemplates
August 2016
permalink
Error when loading Demo content
Hello, please send us your credentials (URL, WP and FTP login) and we will look on it for you. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme o…
Comment by
jawtemplates
August 2016
permalink
Mobile Phone product images are blurry
Hello, Regarding blurry images - please upload bigger images. Regarding zoom on mobiles please follow this link - http://support.jawtemplates.com/goodstore/web/?p=1419 If you have some more issues, please feel free to contact us. We'll be gl…
Comment by
jawtemplates
August 2016
permalink
which product widget is this
Hello, Thank you. We see that you have 2 products there. If you want to fill the space, simply set 4 products and change elements size via revo composer ;) Thank you. If you have some more issues, please feel free to contact us. We'll be …
Comment by
jawtemplates
August 2016
permalink
blog page not showing any posts
Hello, Thank you. We see that you have not included any blog category yet. Please go to revo composer and edit blog element and simply include some category. Thank you. If you have some more issues, please feel free to contact us. We'll be …
Comment by
jawtemplates
August 2016
permalink
which product widget is this
Hello, we need admin permissions. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS…
Comment by
jawtemplates
August 2016
permalink
blog page not showing any posts
Hello, do you have more then 2 product on that category? Did you set how many products will be shown? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our …
Comment by
jawtemplates
August 2016
permalink
Update
Hello, weird. You can download it via themeforest and then copy manually via FTP. Please follow this link - http://support.jawtemplates.com/goodstore/web/?p=626 If you have some more issues, please feel free to contact us. We'll be glad to h…
Comment by
jawtemplates
August 2016
permalink
which product widget is this
Hello, unfortunately we are not able to sign in into your WP with your provided credentials. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on …
Comment by
jawtemplates
August 2016
permalink
blog page not showing any posts
Hello, can you send us your wp login? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT T…
Comment by
jawtemplates
August 2016
permalink
FAQ accordion content
Hello, You're welcome. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Supp…
Comment by
jawtemplates
August 2016
permalink
Updated to latest theme version, Alert Window Pop-Up Error when clicking "Add New Page"
Hello, can you send us your error log? jaw@jawtemplates.com Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> …
Comment by
jawtemplates
August 2016
permalink
FAQ accordion content
Hello, you mean custom post? You can go to wp dashboard->FAQ. Thank you. Or send us a screenshot what exactly you mean. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be …
Comment by
jawtemplates
August 2016
permalink
Updated to latest theme version, Alert Window Pop-Up Error when clicking "Add New Page"
Hello, weird, can you send us your credentials? If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOO…
Comment by
jawtemplates
August 2016
permalink
videoslider
Hello, Thank you for letting us know. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodS…
Comment by
jawtemplates
August 2016
permalink
Products not displaying (all of a sudden)
Hello, I see that you're using old version of the theme (3.0.4) - there was problem with new WooCommerce plugin. Please update theme to 3.0.6.Thank you. @jawtemplates team
Comment by
jawtemplates
August 2016
permalink
Products not displaying (all of a sudden)
Hello, Thank you for your feedback. Unfortunately we do not know what do you exactly mean by that. Please try to be more specific. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'…
Comment by
jawtemplates
August 2016
permalink
Translation
Hello, Thank you. You will have to remove your facebook cache. Thank you. https://developers.facebook.com/tools/debug/sharing/ If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if…
Comment by
jawtemplates
August 2016
permalink
videoslider
Hello, when you edit that page, go to revo composer and edit paralax video element. Go to Design and simply add your video (webm or mp4). Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you…
Comment by
jawtemplates
August 2016
permalink
which product widget is this
Hello, Thank you for your feedback. Can you send us your url and wp login? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My…
Comment by
jawtemplates
August 2016
permalink
how to add credit card icons into footer?
Hello, its ID of your image. You can find it in WP dashboard->media when you hover an image (you can see link with a number - that number is the ID of your image). Thank you. If you have some more issues, please feel free to contact us. We…
Comment by
jawtemplates
August 2016
permalink
how to add credit card icons into footer?
Hello, simply go to appearance->widgets and add text element to footer X widget and add there img shortcode, something like this [jaw_list title="" icon="icon-checkmark"] [jaw_list_item list ="Payment Methods" ][ja…
Comment by
jawtemplates
July 2016
permalink
How to move the slider position from the left side to the right side ?
Hello, great, thank you for your feedback. If you have some more issues please feel free to contact us. We'll glad to help you. @jawtemplates team
Comment by
jawtemplates
July 2016
permalink
goodstore v5 header widgets
Hello, you can change header style in appearance->theme options->header settings->header style. The first header style does not support widget area. Thank you. If you have some more issues, please feel free to contact us. We'll be …
Comment by
jawtemplates
July 2016
permalink
Translation
Hello, please what do you exactly mean? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT…
Comment by
jawtemplates
July 2016
permalink
DB QUery issue
Hello, unfortunately not. Can you send us your url, wp and ftp login? We gonna check it out what is going on there. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if…
Comment by
jawtemplates
July 2016
permalink
Revo composer not working - theme and plugins are updated
Hello, have you tried to remove your cache (ctrl+f5)? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Down…
Comment by
jawtemplates
July 2016
permalink
Add to Cart Button on Product page
Hello, You're welcome. Please follow this link - http://support.jawtemplates.com/goodstore/web/?p=656 If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme o…
Comment by
jawtemplates
July 2016
permalink
Making contact time optional
Hello, Thank you for your feedback. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodSto…
Comment by
jawtemplates
July 2016
permalink
layout broken in chrome after update
Hello, we are not sure what do you exactly mean but we see 4 products there :) Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (…
Comment by
jawtemplates
July 2016
permalink
Translation
Hello, its facebook default share modal window. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) …
Comment by
jawtemplates
July 2016
permalink
Revo composer not working - theme and plugins are updated
Hello, weird. We have just created a page with some content using revo composer and it works (editing as well). Seems like you accidentaly removed or changed it. We are sorry but we do not see any errors there :( Thank you. http://sawyerauctions.…
Comment by
jawtemplates
July 2016
permalink
Empty Shopping Cart by Multisite Woocommerce
Hello, You're welcome. Please what do you exactly mean by problem because of the empty carts? :) Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our …
Comment by
jawtemplates
July 2016
permalink
Empty Shopping Cart by Multisite Woocommerce
Hello, Thank you for your feedback. We use selectric for better select boxes design. Please simply go to appearance->theme options and turn the selectric off :) Thank you. If you have some more issues, please feel free to contact us. We'…
Comment by
jawtemplates
July 2016
permalink
Translation
Hello, we are sorry but we provide support only english. Thank you. Anyway regarding that image - you can deactivate it via theme options (appearance->theme options->woocommerce). Thank you. If you have some more issues, please feel free …
Comment by
jawtemplates
July 2016
permalink
Translation
Hello, our goodstore theme is compatible with WPML. But you can try find some free plugins, e.g. loco translate. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if yo…
Comment by
jawtemplates
July 2016
permalink
How to dynamically change store category layouts?
Hello, the only way is to show list of the lowest subcategories of category 31 (parts). But we highly recommend you check some plugins from woocommerce, e.g. https://woocommerce.com/products/woocommerce-nested-category-layout/ https://woocommerce.…
Comment by
jawtemplates
July 2016
permalink
Font problem
Hello, You're welcome ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Sup…
Comment by
jawtemplates
July 2016
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