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Blog is showing orders
Hello, unfortunately this issue is not coming from our goodstore theme. This issue is shown in default wordpress theme as well. We recommend you to deactivate all plugins and remove that post (some sort of setting). Unfortunately we do not offer su…
Comment by
jawtemplates
October 2015
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Blog is showing orders
Hello, seems that you have add shortcodes or something. Please send us your wp login. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themefo…
Comment by
jawtemplates
October 2015
permalink
Blog is showing orders
Hello, Thank you for your feedback. Unfortunately we are not able to load your page :( If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My…
Comment by
jawtemplates
October 2015
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Change size for "you may also like" products
Hello, Thank you. We finally igned in into your FTP. Unfortunately we are not able to see the new arrivals on your homepage. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be…
Comment by
jawtemplates
October 2015
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YITH WooCommerce Zoom Magnifier
Hello, 502 (5xx) is coming from your server. You should contact your hosting company. Also do you have some IP filtering or somethin? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We…
Comment by
jawtemplates
October 2015
permalink
change "save" appearance
Hello, try add !important .woo_save { font-size: 10px!important; color: red; } If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My…
Comment by
jawtemplates
October 2015
permalink
change "save" appearance
Hello, please add this to custom css (appearance->theme options->custom code->custom css) .woo_save { font-size: 10px; color: red; } If you have some more issues, please feel free to contact us. We'll be glad to help you. …
Comment by
jawtemplates
October 2015
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Limited Offer - Installing the GoodStore theme and demo data to customers
Hello, simply install new wordpress with another name of database If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downlo…
Comment by
jawtemplates
October 2015
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uploading new images appear to be broken file and image not shown on the page
Hello, try to upload image with low size, e.g. 500kb. 1) this is cause by your server permission. You need to set recursively permission 777 to css folder (contact your hosting or make it by youself). Thank you. 2) simply add paralax text element …
Comment by
jawtemplates
October 2015
permalink
Background image gap
Hello, You're welcome :) You can follow our support page - support.jawtemplates.com/goodstore/web Please bear in mind that we are not allowed to resell our images due to license. Thank you. If you have some more issues, please feel free to c…
Comment by
jawtemplates
October 2015
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product zoom
Hello, unfortunately this is not possible. If you want to show it within the box, you need zoom plugin. Otherwise you can use lightbox or new page with image. Thank you. This is weird, have you cleared the cache? Send us your url. Thank you. If…
Comment by
jawtemplates
October 2015
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mobile view
Hello, ok. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Support Web | Support …
Comment by
jawtemplates
October 2015
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Changing Related Products Background Color
Hello, have you changed something in css? We see that you have set #333333 background there. Please send us your wp login. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be h…
Comment by
jawtemplates
October 2015
permalink
change "save" appearance
Hello, please send us your url. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: …
Comment by
jawtemplates
October 2015
permalink
background image not displaying full width
Hello, please try to upload image 1920px width If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOL…
Comment by
jawtemplates
October 2015
permalink
product images blurry on mobile
Hello, Thank you for your feedback. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodSto…
Comment by
jawtemplates
October 2015
permalink
Theme Options looking all wrong
Hello, Thank you for your feedback :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodS…
Comment by
jawtemplates
October 2015
permalink
Installed demo site getting "Record not found" error
Hello, we are in now :) We see that you did not import our revolution slider and essential grid demo files. We have just imported it for you :) Enjoy! If you have some more issues, please feel free to contact us. We'll be glad to help you. …
Comment by
jawtemplates
October 2015
permalink
Facebook Conversion Pixel
Hello, if you are talking about wordpress plugin, please follow this link - If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -…
Comment by
jawtemplates
October 2015
permalink
how can edit feature settings
Hello, Please follow this link - http://support.jawtemplates.com/goodstore/web/wp-content/uploads/2014/04/featured_footer_area-1024x314.png If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll…
Comment by
jawtemplates
October 2015
permalink
Latest Goodstore Version
Hello, you can download it via themeforest :) Or if you want, we have a developer version, we can send it to you via email. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be …
Comment by
jawtemplates
October 2015
permalink
Limited Offer - Installing the GoodStore theme and demo data to customers
Hello snapjewellery, you typed that you want to install it. Unfortunately you already had some posts, images etc... there. If you want to install it with our demo, please make a fresh instance of WP. Then we can install it. Thank you. If you hav…
Comment by
jawtemplates
October 2015
permalink
Limited Offer - Installing the GoodStore theme and demo data to customers
Hello ymk711, in your case, you will have to set permission recursively to 777 to css folder on your server. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you ra…
Comment by
jawtemplates
October 2015
permalink
Background image gap
Hello, Thank you, we have just installed demo style 4 default for you :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account ->…
Comment by
jawtemplates
October 2015
permalink
Theme Options Not Appearing
Hello, Thank you for your reply. As you can see, it works for us :) Please try another browser or try to remove all your extensions or check if you have enabled javascript. Thank you. If you have some more issues, please feel free to contact u…
Comment by
jawtemplates
October 2015
permalink
Theme Options Not Appearing
Hello, unfortunately not, we are not able to sign in into your wp with your provided credentials. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our them…
Comment by
jawtemplates
October 2015
permalink
Title tags and AlT tags on images
Hello, Do you mean images in posts?You have to set there "Image Title Attribute" If you have some more issues please feel free to contact us. We'll glad to help you.
Comment by
jawtemplates
October 2015
permalink
Theme Options Not Appearing
Hello, do you have enabled javascript in your browser? If so and the issue is still persists, please deactivate all plugins instead goodstores. Most likely plugins conflict. Thank you. If you have some more issues, please feel free to contact us…
Comment by
jawtemplates
October 2015
permalink
Background image gap
Hello, unfortunately this is probably a misunderstanding. Regarding your first post we thought that you want to hide the "gray gap". Unfortunately we are not able to sign in into your WP with your provided credentials. Thank you. If yo…
Comment by
jawtemplates
October 2015
permalink
product images blurry on mobile
Hello, please try to increase img thumbnails size - http://support.jawtemplates.com/goodstore/web/?p=195 If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on …
Comment by
jawtemplates
October 2015
permalink
Installed demo site getting "Record not found" error
Hello, unfortunately we are not able to load your page. Are you using some IP filtering or something? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our …
Comment by
jawtemplates
October 2015
permalink
SSL and Goodstore
Hello, Thank you for your feedback. We are not sure what is happened there, probably the toolkit caused this because some of our customers had this issue but with the theme (update went wrong - they had to updating manually theme via ftp). If you…
Comment by
jawtemplates
October 2015
permalink
product zoom
Hello, simply deactivate zoom magnifier plugin :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT T…
Comment by
jawtemplates
October 2015
permalink
Menus page admin in themes not working
Hello, Thank you for your feedback :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodS…
Comment by
jawtemplates
October 2015
permalink
Limited Offer - Installing the GoodStore theme and demo data to customers
Hello, many thanks for your purchase, we have just installed style 6 default for you :) Enjoy goodstore theme! Regarding estimated time - depends on the timezone :) If you have some more issues, please feel free to contact us. We'll be glad …
Comment by
jawtemplates
October 2015
permalink
Theme problem
Hello, I've sent to you new update, please try to install it. If you have some more issues please feel free to contact us. We'll glad to help you.
Comment by
jawtemplates
October 2015
permalink
Tags in Portfolio
Hello, unfortunately the jawesome theme is not designed that way but we can customizate it for you. Bear in mind that this customization is not included in our standard support service. We can customizate it for $100. If you are from EU and you are…
Comment by
jawtemplates
October 2015
permalink
Background image gap
Hello, unfortunately this is not possible. You can try set the wooden background there or hide the whole header area. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate …
Comment by
jawtemplates
October 2015
permalink
Installed demo site getting "Record not found" error
Hello, please can you send us your url and wp login? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloa…
Comment by
jawtemplates
October 2015
permalink
how to hide WooCommerce Free Price Label?
Hello, open you functions.php and add there this add_filter( 'woocommerce_variable_free_price_html', 'hide_free_price_notice' ); add_filter( 'woocommerce_free_price_html', 'hide_free_price_notice…
Comment by
jawtemplates
October 2015
permalink
SSL and Goodstore
Hello, yes, that is weird. It should be automatic. Did you make the update via envato toolkit or via ftp manually? If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our…
Comment by
jawtemplates
October 2015
permalink
tags and categories section hind in product details page
Hello, You're welcome :) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Sup…
Comment by
jawtemplates
October 2015
permalink
Language Translation and Child Themes
Hello, Have you changed the base text in your child theme? I mean have you changed the text (strings) in _e() or __() functions? If you didn't change it, it should work without any additional code. If you have still this issue, please send y…
Comment by
jawtemplates
October 2015
permalink
Menus page admin in themes not working
Hello, This issue should be caused by PHP memory limit.Have you tried turn on WP_DEBUG mode? (https://codex.wordpress.org/WP_DEBUG) If you have some more issues, please feel free to contact us.
Comment by
jawtemplates
October 2015
permalink
JS seems doesnt work after update.
Hello, You're welcome, we are glad that we can help you :) Also we would be very happy if you can rate our theme :) Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be hap…
Comment by
jawtemplates
October 2015
permalink
error log
Hello, Thank you for your feedback. Have your server hosting allowed this php value in php.ini allow_url_fopen? If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our th…
Comment by
jawtemplates
October 2015
permalink
JS seems doesnt work after update.
Hello, I've changed 573 line in /flyingnews/framework/theme.phpFrom:wp_register_script('jaw-all', get_template_directory_uri() . '/js/all.js', array('jquery'), false, true); to: wp_register_script('jaw-all…
Comment by
jawtemplates
October 2015
permalink
Jawesome + WPML issues
Hello, Thank you for your feedback. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodSto…
Comment by
jawtemplates
October 2015
permalink
JS seems doesnt work after update.
Hello, This is really weird. There wasn't loaded one js file.I've repaired for you. If you have some more issues please feel free to contact us. We'll glad to help you.
Comment by
jawtemplates
October 2015
permalink
tags and categories section hind in product details page
Hello, please add this to custom css (appearance->theme options->custom code->custom css) .product_meta span:nth-child(2), .product_meta span:nth-child(3) { display: none; } If you have some more issues, please feel free to contact…
Comment by
jawtemplates
October 2015
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