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Waterfll
Hello, You're welcome. 256M should be enough. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads…
Comment by
jawtemplates
March 2016
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Waterfll
Hello, You're welcome. We recommend contacting your hosting company to increase it. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Theme…
Comment by
jawtemplates
March 2016
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Add to Cart Button Missing on Variable Products
Hello, You're welcome ;) We are glad that we could help ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Download…
Comment by
jawtemplates
March 2016
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Header Logo error
Hello, You're welcome ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Sup…
Comment by
jawtemplates
March 2016
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Changing the shopping card Text
Hello, You're welcome ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Sup…
Comment by
jawtemplates
March 2016
permalink
Add to Cart Button Missing on Variable Products
Hello, Thank you for your feedback. So we have checked the js error you got on console and see that your js code you have placed in appearance->theme options->custom code->custom javascript causing the issue. Try to remove that code and…
Comment by
jawtemplates
March 2016
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Waterfll
Hello, the no folder issue is fixed. You can follow this link - http://support.jawtemplates.com/goodstore/web/?p=1258 Regarding font helvetica - as you can see here - https://www.google.com/fonts/ - helvetica is not a google font anymore. Please tr…
Comment by
jawtemplates
March 2016
permalink
Add to Cart Button Missing on Variable Products
Hello, Thank you. Please check it now. We have disabled 3rd party plugins. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My…
Comment by
jawtemplates
March 2016
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Waterfll
Hello, please try to deactivate all your 3rd party plugins and run the test again. Thank you. Also please send us your FTP login, there is a wrong path set for "no%folder". Thank you. We can see that your ThemeForest account displays t…
Comment by
jawtemplates
March 2016
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Setting search for product only.
Hello, You're welcome ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Sup…
Comment by
jawtemplates
March 2016
permalink
Thumbnail at single product display not change the picture
Hello, You're welcome ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Sup…
Comment by
jawtemplates
March 2016
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Category sidebar on categoy pages
Hello, we see that you have added tag cloud without any title. If you want to another stuff, simply add more elements to the sidebar 1 If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be …
Comment by
jawtemplates
March 2016
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Add to Cart Button Missing on Variable Products
Hello, Thank you for lettings us know. Unfortunately we are not able to sign in into your WP with your provided credentials. Thank you. We will try to deactivate it again and show you the result. Thank you. If you have some more issues, please …
Comment by
jawtemplates
March 2016
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Setting search for product only.
Hello, Please follow this link - http://support.jawtemplates.com/goodstore/web/?p=691 (also you can choose what tabs will be displayed or not) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'…
Comment by
jawtemplates
March 2016
permalink
Header Logo error
Hello, Please follow this link - http://support.jawtemplates.com/goodstore/web/?p=939 Also bear in mind that if you use some cache plugin, you will have to remove it (clear) after you saved theme options. if you stuck, just send us your credentials…
Comment by
jawtemplates
March 2016
permalink
Changing the shopping card Text
Hello, please send us your credentials (URL, WP and FTP login) and we will look on it ASAP for you. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our th…
Comment by
jawtemplates
March 2016
permalink
Thumbnail at single product display not change the picture
Hello, do you have installed the zoom magnifier plugin? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Down…
Comment by
jawtemplates
March 2016
permalink
Limited Offer - Installing the GoodStore theme and demo data to customers
Hello, You're welcome ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Sup…
Comment by
jawtemplates
March 2016
permalink
Limited Offer - Installing the GoodStore theme and demo data to customers
Hello, we're asking because we had a technical issue that day. Anyway we have just installed the demo for you, please check it ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be h…
Comment by
jawtemplates
March 2016
permalink
Disable facebook.net
Hello, Thank you for letting us know ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: Goo…
Comment by
jawtemplates
March 2016
permalink
Add to Cart Button Missing on Variable Products
Hello, Thank you for letting us know. So we were testing it and we deactivated all 3rd party plugins and it worked. We recommend you deactivate each plugin and check the result (probably contact form 7 plugin with another plugin causingi it). Thank…
Comment by
jawtemplates
March 2016
permalink
Revo composer does not work
Hello, You're welcome ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Sup…
Comment by
jawtemplates
March 2016
permalink
Lost images on the product page.
Hello, You're welcome. Unfortunately license holds Envato. Thank you for your understanding. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themefo…
Comment by
jawtemplates
March 2016
permalink
Essential Grid Update
Hello, we are sorry but could you be more specific? Could you send us some screenshots or something? Thank you. We can see that your ThemeForest account displays the ‘Support Expired’ badge. You can extend your support period via your ThemeFore…
Comment by
jawtemplates
March 2016
permalink
WOOF WooCommerce Product Filter
Hello, unfortunately not. We have not tested this plugin. Thank you. We can see that your ThemeForest account displays the ‘Support Expired’ badge. You can extend your support period via your ThemeForest dashboard. If you have some more issue…
Comment by
jawtemplates
March 2016
permalink
Disable facebook.net
Hello, please where exactly are you getting this? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads)…
Comment by
jawtemplates
March 2016
permalink
Lost images on the product page.
Hello, this folder called "_goodstore" is the corrupted one. Folder called "goodstore" is the right one ;) Please simply remove the corrupted folder "_goodstore" from your server. Thank you. We can see that your Them…
Comment by
jawtemplates
March 2016
permalink
mobile fonts
Hello, You're welcome ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Sup…
Comment by
jawtemplates
March 2016
permalink
mobile fonts
Hello, unfortunately goodstore was not designed that way. Thank you. You can change it globally via theme options->styling options->fonts We can see that your ThemeForest account displays the ‘Support Expired’ badge. You can extend your sup…
Comment by
jawtemplates
March 2016
permalink
product at first page not clickable
Hello, You're welcome ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Sup…
Comment by
jawtemplates
March 2016
permalink
Shop page blank
Hello, The shop page is blank like the category page. I see that you don't have any products in your admin panel. The website has disappeared? I can see your sites allright. But I see that you have set wrong links on your images …
Comment by
jawtemplates
March 2016
permalink
Lost images on the product page.
Hello, we have just updated to the latest version and it works. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -&…
Comment by
jawtemplates
March 2016
permalink
Price is shown twice
Hello, thank you for your feedback. Please check it now. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Dow…
Comment by
jawtemplates
March 2016
permalink
product at first page not clickable
Hello, please check it now. The version 2 for the same box height is broken. We used version 1. Thank you. Simply change the height to your own (300px now) If you have some more issues, please feel free to contact us. We'll be glad to help y…
Comment by
jawtemplates
March 2016
permalink
Revo composer does not work
Hello, we see that you have activated the corrupted version. We have just activated the latest one and it works ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our…
Comment by
jawtemplates
March 2016
permalink
Category sidebar on categoy pages
Hello, please can you send us your url? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT…
Comment by
jawtemplates
March 2016
permalink
Limited Offer - Installing the GoodStore theme and demo data to customers
Hello, is this your url - dronesandquadcoptersstore? if so, please type us what demo you want to install. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate …
Comment by
jawtemplates
March 2016
permalink
SOLD OUT SIGN NOT DISPLAYING CORRECTLY IN RELATED PRODUCTS
Hello, here you go jaw@jawtemplates.com If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: Go…
Comment by
jawtemplates
March 2016
permalink
Woocommerce 2.5.3
Hello, you can update it without any issues ;) But if you encounter with any bugs please let us know. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our …
Comment by
jawtemplates
March 2016
permalink
Shop page blank
Hello, Please check your inbox (in top menu on this forum).I've sent you private message. @jawtemplates
Comment by
jawtemplates
March 2016
permalink
SOLD OUT SIGN NOT DISPLAYING CORRECTLY IN RELATED PRODUCTS
Hello, please can you send us a screenshot? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUP…
Comment by
jawtemplates
March 2016
permalink
Limited Offer - Installing the GoodStore theme and demo data to customers
Hello, depends on your server configuration ;) Please send us your url, wp and ftp login and we will look on it. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if yo…
Comment by
jawtemplates
March 2016
permalink
Lost images on the product page.
Hello, please send us your wp and ftp login. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SU…
Comment by
jawtemplates
March 2016
permalink
RevoComposer Broken after update 3.0.2
Hello, You're welcome. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Supp…
Comment by
jawtemplates
March 2016
permalink
RevoComposer Broken after update 3.0.2
Hello, we are sorry for the inconvenience but we see that you already saved that blank layout. In this case the elements are lost and we will not able to restore it even within the custom fields. Thank you. Please try to add elements again. Thank y…
Comment by
jawtemplates
March 2016
permalink
Essential Grid - can't access tabs on Wordpress
Hello, we have just signed in and it works for us. Have you tried remove your cache (ctrl+f5) or change your browser? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happ…
Comment by
jawtemplates
March 2016
permalink
Add save percent next to sale item prices.
Hello, please can you send us direct url what exactly you want? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -&…
Comment by
jawtemplates
March 2016
permalink
MOseover effect on products
Hello, can you send us a screenshot at least with some points what exactly you mean? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themefor…
Comment by
jawtemplates
March 2016
permalink
Sidebar Widget areas not imported
Hello, please follow this Go to old web Appearance -> Theme Options -> Backup -> and copy Transfer Theme Options Data. Then go to the new web Appearance -> Theme Options -> Backup and paste that data (click import). If you have so…
Comment by
jawtemplates
March 2016
permalink
Revo composer does not work
Hello, seems like goodstore folders are corrupted (probably during copying via ftp or someting like that). Please download main files from envato and simply copy the latest version to themes folder, or install it again. Thank you. If you have so…
Comment by
jawtemplates
March 2016
permalink
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