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jawtemplates
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10500
after installing theme and plugins get error 500
Hello, Thank you for your feedback. The 500 error means server side issue, not theme related issue. Seems like your memory limit size is set to low value in your server settings. We recommend you contact your hosting company to increase the memor…
Comment by
jawtemplates
April 2016
permalink
Fixed Menu Bar: menu logo and menu items are misaligned
Hello, Thank you for letting us know ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: Goo…
Comment by
jawtemplates
April 2016
permalink
Rating Stars Spacing Issue
Hello, that is weird. Please check now. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT…
Comment by
jawtemplates
April 2016
permalink
Subcategory count in category page always in plural
Hello, You're welcome ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Sup…
Comment by
jawtemplates
April 2016
permalink
infinite scroll overlapping problem on mobile
Hello, this is weird. We have just checked it on mobile devices (iphone, android and win phone with different browsers) and it worked. Can you type us what mobile device and browser you used? Thank you. If you have some more issues, please feel …
Comment by
jawtemplates
April 2016
permalink
Category slider bug if more than four item
Hello, please be patient we are trying solve it out. Seems like that there is generate wrong html tags. We will let you know ASAP. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'…
Comment by
jawtemplates
April 2016
permalink
H1 Tags
Hello, You're welcome ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Sup…
Comment by
jawtemplates
April 2016
permalink
Shop
Hello, Please follow this link - http://www.wpbeginner.com/beginners-guide/how-to-allow-user-registration-on-your-wordpress-site/ If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy…
Comment by
jawtemplates
April 2016
permalink
URL
Hello, You're welcome ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Sup…
Comment by
jawtemplates
April 2016
permalink
Alt Tags
Hello, Thank you for letting us know. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodS…
Comment by
jawtemplates
April 2016
permalink
Shop
Hello, you need to approved wordpress registration in settings (this is not theme related issue). Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our them…
Comment by
jawtemplates
April 2016
permalink
H1 Tags
Hello, You're welcome. Yes, you need to create a child theme. Please for more info follow this link - http://support.jawtemplates.com/goodstore/web/?p=230 If you have some more issues, please feel free to contact us. We'll be glad to he…
Comment by
jawtemplates
April 2016
permalink
Change icons of the more personalized menu
Hello, please check it now. We also strongly recommend you to create a child theme (we created it) and these customization put into that child theme for future updates (if you update to the newer version, you will loose all these changes - thats wh…
Comment by
jawtemplates
April 2016
permalink
Alt Tags
Hello, You're welcome ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Sup…
Comment by
jawtemplates
April 2016
permalink
H1 Tags
Hello, Thank you for your clarification. Please go to ../goodstore/templates/header/ and open files header-small-XXX and simply change the h1 tag to whatever you want to. If you have some more issues, please feel free to contact us. We'll be…
Comment by
jawtemplates
April 2016
permalink
zoom doesn't work on variations images
Hello, unfortunately we do not offer support for 3rd party plugins due to envato terms. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Theme…
Comment by
jawtemplates
April 2016
permalink
H1 Tags
Hello, we are not sure what do you ask. What h1 tag in the header? Can you be more specific? If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest …
Comment by
jawtemplates
April 2016
permalink
Alt Tags
Hello, we see that you did not add any text there. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPOR…
Comment by
jawtemplates
April 2016
permalink
Shop
Hello, you mean register button? If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore …
Comment by
jawtemplates
April 2016
permalink
H1 Tags
Hello, This question is rather for WooCommerce team. Please contact them here: https://www.woothemes.com/my-account/?redirect_to=/my-account/create-a-ticket/ If you have some more issues, please feel free to contact us. We'll be glad to help…
Comment by
jawtemplates
April 2016
permalink
URL
Hello, You're welcome. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Supp…
Comment by
jawtemplates
April 2016
permalink
Fixed Menu Bar: menu logo and menu items are misaligned
Hello, we are sorry but unfortunately we cannot help you without credentials :( We need to see that issue for investigating. Thank you. Please try to resave theme options or try to change that header style. Thank you. If you have some more issu…
Comment by
jawtemplates
April 2016
permalink
Subcategory count in category page always in plural
Hello, we have just sent you an email with a file. Please copy that file to ../goodstore/ (or to your child theme if you use it). Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'…
Comment by
jawtemplates
April 2016
permalink
Discount percentage/amt only in simple products?
Hello, You're welcome. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: GoodStore Supp…
Comment by
jawtemplates
April 2016
permalink
Rating Stars Spacing Issue
Hello, unfortunately we have not ETA right now. Anyway we have just sent the css folder to your email (unzip css folder and simply copy it to ../goodstore/ (after that, please resave theme options). Thank you. If you have some more issues, pleas…
Comment by
jawtemplates
April 2016
permalink
zoom doesn't work on variations images
Hello, seems plugins conflict. Can you send us your url and wp login? Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Acco…
Comment by
jawtemplates
April 2016
permalink
URL
Hello, you can change it in settings->permalinks. Or if you use some seo plugin, you can check it there. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rat…
Comment by
jawtemplates
April 2016
permalink
Shop
Hello, You're welcome. Please where do you mean? Anyway you can add a button via shortcodes or via revocomposer ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rat…
Comment by
jawtemplates
April 2016
permalink
Functionality Question: Display product in articles
Hello, do you mean page or post? Anyway its possible via shortcodes. You can go e.g. to a page, edit it and go to revo composer. You can see that we added some woocommerce elemenets ;) If you have some more issues, please feel free to contact us.…
Comment by
jawtemplates
April 2016
permalink
Shop
Hello, You're welcome. Please go to ../goodstore/templates/header/ and open file top-bar-1.php and change line 55 ( Login sting) to your own. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to he…
Comment by
jawtemplates
March 2016
permalink
Display text in page shop Woocommerce
Hello, You're welcome. We are glad that we can help you ;) If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Download…
Comment by
jawtemplates
March 2016
permalink
The string is not register in string translation
Hello, please can you send us direct url to your issue? Also it would be very helpful, if you sent us a screenshot. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if…
Comment by
jawtemplates
March 2016
permalink
Display text in page shop Woocommerce
Hello, we see that the page is set as a shop page and due to this fact you are not able to add a description there by default (woocommerce behavioral, not theme related). If you want to customizate it, you need to change some files. Please go to ..…
Comment by
jawtemplates
March 2016
permalink
Change icons of the more personalized menu
Hello, please check it now. Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you. We'll be happy if you rate our theme on Themeforest (in My Account -> Downloads) SUPPORT TOOLS: Goo…
Comment by
jawtemplates
March 2016
permalink
Sidebar not showing on page
Hello, There was a bad object in data (I'm not sure why that happen). I've not seen this bug before. But now it's OK. Category listing - Do you mean in widget? You can create a custom menu with categories, you want to show up there.…
Comment by
jawtemplates
March 2016
permalink
After registratin new user follow email is BAD
Hello, have you tried switch to another theme? e.g. default wordpress theme and tried it again? Please bear in mind that this is not a theme related issue and we do not offer support for 3rd party plugins due to envato terms. Thank you. If you h…
Comment by
jawtemplates
March 2016
permalink
Shop
Hello, for better grid understanding we recommend you follow this link - http://support.jawtemplates.com/goodstore/web/?p=357 Regarding grid - please check it now Regarding price - we see that you placed it wrong :) Check the image. Thank you. …
Comment by
jawtemplates
March 2016
permalink
Help to add language switcher on Topbar
Hello, do you have a shortcode to that language switcher (ineed a plugin for it)? If so, simply go to ..\goodstore\templates\header\ and open file top-bar-1.php and on the bottom add another tags If you have some more issues, please feel free t…
Comment by
jawtemplates
March 2016
permalink
Cannot add custom Preset
Hello, this is really weird, we have just tried in on jaw2 test page and it works for us. Check the video here - http://support.jawtemplates.com/support/Spirit86-revoComposer-preset-removal.mp4 If you have some more issues, please feel free to c…
Comment by
jawtemplates
March 2016
permalink
Category slider bug if more than four item
Hello, unfortunately we are not able to sign in into your FTP with your provided credentials (we are getting 530 error - login auth failed). Thank you. If you have some more issues, please feel free to contact us. We'll be glad to help you.…
Comment by
jawtemplates
March 2016
permalink
Cannot add custom Preset
That's weird. It's working for me just fine. As you can see here: http://imgur.com/RGHJYZt Please try delete browser cache.If you have some more issues please feel free to contact us. We'll glad to help you.
Comment by
jawtemplates
March 2016
permalink
Discount percentage/amt only in simple products?
Hello, This question is rather for WooCommerce team.Please contact them here: https://www.woothemes.com/my-account/?redirect_to=/my-account/create-a-ticket/ If you have some more issues please feel free to contact us. We'll glad to help you. @j…
Comment by
jawtemplates
March 2016
permalink
Register link
Ok. You're welcome. If you have some more issues please feel free to contact us. We'll glad to help you. We'll be happy if you rate our theme in My Account -> Downloads
Comment by
jawtemplates
March 2016
permalink
Display text in page shop Woocommerce
Hello, Thank you for your clarification.That's weird. Please send your FTP. We'll look on it. If you have some more issues please feel free to contact us. We'll glad to help you.
Comment by
jawtemplates
March 2016
permalink
Sidebar not showing on page
Hello, The data was corrupted. I've repaired it for you.Now it's OK.Please check it. If you have some more issues please feel free to contact us. We'll glad to help you. We'll be happy if you rate our theme in My Account -> Do…
Comment by
jawtemplates
March 2016
permalink
Register link
Hello, You can redirect all registration links by this filter. Please put this code into function.php in your Child theme. add_filter( 'registration_redirect', 'my_redirect_home' ); function my_redirect_home( $registration_redir…
Comment by
jawtemplates
March 2016
permalink
Display text in page shop Woocommerce
Hello, Please be more specific.What text do you mean?Where do you want to place it.Any screenshot will be helpful. thank you.If you have some more issues please feel free to contact us. We'll glad to help you. @jawtemplates
Comment by
jawtemplates
March 2016
permalink
Shop
Hello, Price - Please send your WP login. I'll take look on it. Grid - Please go to Theme Options -> General Settings -> and set Use Masonry or Grid to Grid If you have some more issues please feel free to contact us. We'll glad to …
Comment by
jawtemplates
March 2016
permalink
Top Bar Login
Ok. Thank you for your feedback.
Comment by
jawtemplates
March 2016
permalink
Sidebar not showing on page
Hello, I see that HTML of the Sidebar is not printed for some reason. Please try re-upload GoodStore theme folder. If it's not help, please send FTP login, we'll take a look at it.
Comment by
jawtemplates
March 2016
permalink
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