If you are having issues with Gutenberg editor, please simply download official Classic editor plugin.

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jawtemplates

Checkout page appears in small resolution
Hello there, sorry for the delay :/ We were having some technical issues here. Please can you resend your credentials? Thanks a lot.

Comment by jawtemplates June 2019 permalink
Thema GDN Theme - MOVIE NEWS v2.6 works with the AMP format?
Hello there, unfortunately not :(

Comment by jawtemplates June 2019 permalink
[wysija_form id="1"]
Hello there, when you edit the page, you should be able to change it via revo composer.

Comment by jawtemplates June 2019 permalink
Goodstore theme can Support Arabic translation?
Hello there, sorry for the delay. We were having some technical issues here. Please can you send me your url, wp and ftp login? I will check whats up with the hamburger menu.Regarding translating - RTL is not supported officialy but I noticed that s…

Comment by jawtemplates June 2019 permalink
Error in installing Revolution Slider
Hello there, sorry for the delay. Please can you resend your wp and ftp login? Thanks.

Comment by jawtemplates June 2019 permalink
Lost connection to the database
Hello, thank you for letting me know. Please can you reset your wp and ftp login? Will check it ASAP. Thanks.

Comment by jawtemplates June 2019 permalink
Responsive Mobile theme
Hello there, so sorry for the delay. As I typed earlier, we were having some technical issues but now it should be ok :) Thank you for your patience. If you want to get refund please go here - https://themeforest.net/refund_requests/new

Comment by jawtemplates June 2019 permalink
Can you help me?
Hello there, sure thing, sit. Thanks :)

Comment by jawtemplates June 2019 permalink
product details not displayed v 4.9
Hello there, sorry for the delay. We are planning it for this weekend. Thanks! Please can you resend us your credentials? WP and FTP login, I will fix it on your site.

Comment by jawtemplates June 2019 permalink
Bad support
So sorry for the delay guys, we are having some technical issues here and it should be good for now. I HOPE.

Comment by jawtemplates June 2019 permalink
Please Install Theme and Demo Data
Hello, sorry for the delay. Please can you send us your login page? Thanks :)

Comment by jawtemplates June 2019 permalink
JAW shortcode make wp admin very slow
Hello there, weird, please could you try to deactivate authors shortcode only?

Comment by jawtemplates May 2019 permalink
woocommerce 3.6 problem
Hello there, we are going to release woo compatibility soon :)

Comment by jawtemplates May 2019 permalink
I need help on Goodstore
Hello there, please can you resend your wp login? I cant sign in :(Regarding page builder - we use our own but goodstore is not compatible with guteberg editor. For more info please install and activate this official plugin https://wordpress.org/plu…

Comment by jawtemplates March 2019 permalink
Got - Warning Sizeof() in breadcrumbs line 107
Hello, sorry for the late reply. Thanks, will add this in future update.

Comment by jawtemplates March 2019 permalink
Limited Offer - Installing the GoodStore theme and demo data to customers
Hello, yeah sure, please provide your url, wp and ftp login and what theme you want to install :) Thanks.

Comment by jawtemplates March 2019 permalink
JaW Gallery dosnt change image
anytime ;)

Comment by jawtemplates March 2019 permalink
JaW Gallery dosnt change image
Hello there, thanks. Please check it now.

Comment by jawtemplates March 2019 permalink
JaW Gallery dosnt change image
Hello, oki, please send me your working url, wp and ftp login. Thanks.

Comment by jawtemplates March 2019 permalink
Revocomposer Broken
Hello, thank you for letting us know. Please what exactly is the issue? I was checking the revo composer and it worked. Thanks a lot.

Comment by jawtemplates March 2019 permalink
JaW Gallery dosnt change image
Hello there, yes, update is available already ;)

Comment by jawtemplates March 2019 permalink
The page editor dosnt work, the demo images doent be imported
Hello, done. You just need to edit essential grid images by your owns.

Comment by jawtemplates February 2019 permalink
The page editor dosnt work, the demo images doent be imported
Hello there, please can you resend me your credentials? Cant sign in. Thanks.

Comment by jawtemplates February 2019 permalink
Revocomposer Broken
Hello there, I cant sign in with provided credentials :(

Comment by jawtemplates February 2019 permalink
permalinks
Hello there, thank you for letting us know. We have just checked it and when you change the permalinks to nice-name structure it will call some redirecting. Please you will have to contact your hosting company to check those redirect or you can chec…

Comment by jawtemplates February 2019 permalink
JaW Gallery dosnt change image
ok

Comment by jawtemplates February 2019 permalink
The page editor dosnt work, the demo images doent be imported
Hello there, regarding page editor - https://wordpress.org/plugins/classic-editor/. Your issue is also pinned here, top middle :)

Comment by jawtemplates February 2019 permalink
theme update
Hello, envato stopped the update due to design inconsistency which is really dumb. Every our updates we made passed without any issues. Please send me your ftp and I will update it by myself for you.

Comment by jawtemplates February 2019 permalink
JaW Gallery dosnt change image
Hello, the update is still in a query, which is weird. Please can you send me your credentials (url, wp and ftp login)? I will update it for you now.

Comment by jawtemplates January 2019 permalink
refund me
Hello, its still in query, which is weird. Please can you send your credentials (url, wp and ftp login)? I will update it for you now.

Comment by jawtemplates January 2019 permalink
JaW Gallery dosnt change image
Hello, we have just uploaded the new version of GND. Currently its in the query so stay tuned :)

Comment by jawtemplates January 2019 permalink
Resposive Single Post issue!
Hello, thank you for letting me know. Depends on image sizes. Please try to keep image size for all other ones.

Comment by jawtemplates January 2019 permalink
JaW Gallery dosnt change image
We will update it by the end of this week ;)

Comment by jawtemplates January 2019 permalink
refund me
We will update it by the end of this week ;)

Comment by jawtemplates January 2019 permalink
REVO Composer
Hello guys, please install classic editor. Our themes are not compatible with the gutenberg editor yet.

Comment by jawtemplates January 2019 permalink
Multiple plugin issue
Thanks, please send us your ftp credentials as well.

Comment by jawtemplates December 2018 permalink
JaW Gallery dosnt change image
Hello, thank you for letting me know. Update is coming :)

Comment by jawtemplates December 2018 permalink
tag "alt" is empity
Hello, its a bit complicated and it would be better if you send me whole logins urls

Comment by jawtemplates December 2018 permalink
Missing woocommerce templates and basic eshop pages
Hello, thank you so much for this valuable feedback. We will have a look and let you know.

Comment by jawtemplates December 2018 permalink
on sale Products with Scheduled item
Hello, thank you for letting us know. Are you using some cache plugins?

Comment by jawtemplates December 2018 permalink
Multiple plugin issue
Hello, thank you for letting us know. Unfortunately it is hard to check what went wrong in this case but if you were using some 3rd party plugins (not default ones) they could cause some issues.

Comment by jawtemplates December 2018 permalink
Fatal error in code
good

Comment by jawtemplates December 2018 permalink
The plugin does not have a valid header.
Hello, please just download the whole zip from themeforest. It contains every plugins

Comment by jawtemplates December 2018 permalink
Missing woocommerce templates and basic eshop pages
Hello there, you mean goodstore theme, right? weird, please can you send us your url?

Comment by jawtemplates December 2018 permalink
Fatal error in code
Hello there, we have just fixed the issue. Please can you doublecheck it? Thanks.

Comment by jawtemplates November 2018 permalink
MAP gone!
Hello there, so sorry for the delay. Please can you resend credentials? Thanks.

Comment by jawtemplates November 2018 permalink
Theme can not install
Hello there, sorry for the delay but still does not work for us :(

Comment by jawtemplates November 2018 permalink
G'Day YouTube Import On Video Posts
Hello, sorry for the delay. Please can you send us your url, wp and ftp login? Thanks.

Comment by jawtemplates November 2018 permalink
Compability with PHP 7.2
Hello there, we are so sorry for the delay. Please refund it here - https://themeforest.net/refund_requests/new

Comment by jawtemplates November 2018 permalink
NO SUPPORT FROM (paid) SUPPORT! :-(
Hello there, we are so sorry for the delay. Please refund it here - https://themeforest.net/refund_requests/new

Comment by jawtemplates November 2018 permalink

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About

Username: jawtemplates
Email: jawatjawtemplatesdotcom
Joined: December 2013
Visits: 3,975
Last Active: July 2021
Roles: Administrator

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